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  2. Memory leak occurs when you play mp4 files in Windows 8.1 or Windows Server 2012 R2

Memory leak occurs when you play mp4 files in Windows 8.1 or Windows Server 2012 R2

View products that this article applies to.

Symptoms

Consider the following scenario:

  • You run an application to play an .mp4 file on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.
  • The application uses Microsoft Media Foundation platform.
  • You run Microsoft Application Verifier on this application.
In this scenario, Application Verifier reports that memory leaking is found in the mp4 metadata feature if the .mp4 file contains metadata.

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Resolution

To resolve this issue, install update rollup 2995388. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2995388 October 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2998224
Revision : 1
Created on : 1/7/2017
Published on : 10/14/2014
Exists online : False
Views : 281