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Event 1043 when a RDP connection uses a Remote Desktop license server that is running non-English Windows Server 2012 R2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You configure a Remote Desktop license server that is running non-English Windows Server 2012 R2 and then install Remote Desktop Services client access licenses (RDS CALs) on the license server.
  • To restrict license allocation to specific Remote Desktop Session Host (RD Session Host) servers, you enable the following License server security group Group Policy setting:
    Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\RD Licensing
  • RD Session Host servers are added to the RDS Endpoint Servers group.
  • You establish a RDP connection to the RD Session Host server that is in the RDS Endpoint Servers group.
In this scenario, a client computer may not obtain a temporary license, or be upgraded to a permanent license. Event 1043 is logged on the RD Session Host server. Additionally, the description of the event log resembles the following:

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Resolution

To resolve this issue, install update rollup 2984006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2984006 September 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2989037
Revision : 1
Created on : 1/7/2017
Published on : 9/9/2014
Exists online : False
Views : 272