Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Receive incorrect message when you call a user whose line is busy on a Japanese version of Lync Phone Edition telephone

Receive incorrect message when you call a user whose line is busy on a Japanese version of Lync Phone Edition telephone

When this issue occurs, you receive the following message on the telephone:
通話に失敗しました。**** は取り込み中です

↑ Back to the top

Resolution

To resolve this issue, install one of the following cumulative updates:
  • 2988177 August 2014 Cumulative Update for Lync Phone Edition for Aastra 6721ip and Aastra 6725ip telephones (KB2988177)
  • 2988178 August 2014 Cumulative Update for Lync Phone Edition for HP 4110 and HP 4120 telephones (KB2988178)
  • 2988181 August 2014 Cumulative Update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 (KB2988181)
  • 2988182 August 2014 Cumulative Update for Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 telephones (KB2988182)
After you install one of these cumulative updates, if you call a user whose line is busy, you will receive the following message on the telephone:
通話中または ****は取り込み中です

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

↑ Back to the top

Article Info
Article ID : 2988192
Revision : 1
Created on : 1/7/2017
Published on : 8/21/2014
Exists online : False
Views : 240