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  2. FIX: A HIP service that uses SNA (APPC) stops running when it receives a request from an IBM mainframe app

FIX: A HIP service that uses SNA (APPC) stops running when it receives a request from an IBM mainframe app

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Symptoms

When the Host Initiated Processing (HIP) service is configured to use SNA (APPC) to communicate with an IBM mainframe, the service may stop running when it receives a request from an IBM mainframe application. When this problem occurs, an event that resembles the following may be logged in the Application log:

Event ID: 1000
Source: HIP Service
Description:
Faulting application name: HIPService.exe, version: version, time stamp: time_stamp
Faulting module name: KERNELBASE.dll, version: version, time stamp: time_stamp
Exception code: 0xe0434352
Fault offset: 0x00000000000264a8
Faulting process id: pid
Faulting application start time: time_stamp
Faulting application path: path\system\HIPService.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll

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Resolution

Cumulative update information

The fix that resolves this problem is included in Cumulative Update 2 for Host Integration Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbqfe, kbfix, kbnotautohotfix, kbexpertiseinter, kbbug, kbsurveynew, kb

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Article Info
Article ID : 2987116
Revision : 1
Created on : 1/7/2017
Published on : 12/3/2014
Exists online : False
Views : 291