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Account picture shifts to right side after you unlock a computer from an application in Windows 8.1 or Windows RT 8.1


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a Windows 8.1-based or Windows RT 8.1-based computer that has low memory.
  • The computer is locked.
  • You access an application on the lock screen, and then you click the Unlock button to unlock the computer.
In this scenario, the account picture first appears in the center of the screen, and then it shifts to the right side of the screen.  

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Resolution

To resolve this issue, install update rollup 2975719. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2983477
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 242