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  2. Lync 2013 does not display telephone number of an Outlook 2010 contact in the contact card

Lync 2013 does not display telephone number of an Outlook 2010 contact in the contact card

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Symptoms

This issue occurs in the following scenario:
  • You add a contact who has one or more telephone numbers and email addresses in Microsoft Outlook 2010.
  • You install a March 2014 update for Microsoft Lync 2013 or Microsoft Office 2013 Service Pack 1 (SP1).
  • You search the contact in Lync 2013.
  • You open the contact card of the contact in Lync 2013.

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Resolution

To resolve this issue, install the following update:
2881070 August 2014 update for Lync 2013 (KB2881070)

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More Information

For more information about the March 2014 update for Lync 2013, click the following article number to view the article in the Microsoft Knowledge Base:
2863908 Description of the Lync 2013 update 2863908: March, 2014
For more information about Office 2013 Service Pack 1 (SP1), click the following article number to view the article in the Microsoft Knowledge Base:
2817430 Description of Microsoft Office 2013 Service Pack 1 (SP1)

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Keywords: kbfix, kbqfe, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2981751
Revision : 1
Created on : 1/7/2017
Published on : 8/22/2014
Exists online : False
Views : 316