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Properties of an item opens randomly when you double-click the item in Windows 8.1 or Windows Server 2012 R2


View products that this article applies to.

Symptoms

Assume that you have a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2 together with a precision touchpad. You double-click an item while the charms are visible along the right edge of the screen. In this situation, you may see the properties of the item instead of the correct double-click result. 

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Resolution

To resolve this issue, install update rollup 2975719. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2980433
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 277