Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Computer does not wake when you disconnect AC power from the Windows 8.1-based or Windows Server 2012 R2-based computer

Computer does not wake when you disconnect AC power from the Windows 8.1-based or Windows Server 2012 R2-based computer

View products that this article applies to.

Symptoms

Assume that you connect an AC power source to a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. You disconnect the AC power source. In this situation, the computer sometimes enters hibernation immediately instead of turning on the display to indicate that the computer is now using battery power.

↑ Back to the top

Resolution

To resolve this issue, install update rollup 2975719. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseinter

↑ Back to the top

Article Info
Article ID : 2979097
Revision : 1
Created on : 1/7/2017
Published on : 8/18/2014
Exists online : False
Views : 296