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Stop error when scrubbing task takes a long time on a Windows 8.1 or Windows 2012 R2-based cluster


View products that this article applies to.

Symptoms

Assume that you have computer that is running in a Windows 8.1 or Windows 2012 R2-based cluster environment. When the cluster environment experiences a dirty shutdown, you try to run a scrubbing task on the cluster. The scrubbing task takes longer than expected, and then you encounter a Stop error.

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Cause

This issue occurs because the scrubbing task does not correctly detect the transaction. Therefore, the watch dog times out after a long time.

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How to obtain this update or hotfix

To resolve this issue, we have released hotfixes for Windows 8.1 or Windows Server 2012 R2, and we have released updates for Windows 8.1 or Windows Server 2012 R2.

Before you install this hotfix, check the prerequisite of the hotfix.

The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.

Update for Windows 8.1 or Windows Server 2012 R2

The following update rollup is available.

For Windows 8.1 or Windows Server 2012 R2

Get update rollup 2975719

Hotfix for Windows 8.1 or Windows Server 2012 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first install the update 2919355 on Windows 8.1 or Windows Server 2012 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.
File information

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2978691
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 400