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You are prompted to re-enter credentials frequently when using Work Folders by using ADFS authentication in Windows 8.1


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You configure the Work Folders service to be authenticated by using an Active Directory Federation Services (AD FS) server that is running Windows Server 2012 R2.
  • The client computer is domain-joined and connected to the domain network.
  • You log on to a client computer to use the Work Folders service to sync work files.
In this scenario, this issue occurs.

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Resolution

To resolve this issue, the AD FS administrator is required to add Work Folders as the supported user agent by running the following cmdlet on the AD FS server:
Set-AdfsProperties -WIASupportedUserAgents ((Get-AdfsProperties).WIASupportedUserAgents + 'MS_WorkFoldersClient') 
This cmdlet adds "MS_WorkFoldersClient" as a list that AD FS recognizes, and the cmdlet enables the application (in this case it is Work Folders) to use Windows integrated authentication to authenticate by using the logged-on user credentials. Additionally, the AD FS administrator is required to enable
WindowsIntegratedFallbackEnabled by using the following cmdlet:
Set-AdfsGlobalAuthenticationPolicy -WindowsIntegratedFallbackEnabled True 

On the client computer, install update rollup 2975719. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to use AD FS authentication for the Work Folders service, go to the following Microsoft website:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2976918
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 374