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"Error_FILE_NOT_FOUND" when you print to a shared network printer

View products that this article applies to.

Symptoms

When you try to print a document on a shared network printer, the print operation is unsuccessful. In this situation, you receive the following error message:

Error_FILE_NOT_FOUND

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Resolution

We have released updates for Windows Server 2012 R2, Windows 8.1, Windows Server 2012, or Windows 8, and we have released hotfixes for Windows Server 2012 R2, Windows 8.1, Windows Server 2012, Windows 8, Windows Server 2008 R2, or Windows 7.

Update information

The following update rollup is available for Windows Server 2012 R2 or Windows 8.1.

Get update rollup 2975719
The following update rollup is available for Windows Server 2012 or Windows 8.

Get update rollup 2975331

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed, or you must have update 2919355 installed for Windows 8.1 or Windows Server 2012 R2.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.


Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 file information notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Version Product Milestone Service branch
    6.3.960 0.16xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2 RTMGDR
    6.3.960 0.17 xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2 RTM GDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Compstui.dll6.3.9600.16384279,04022-Aug-201303:04Not applicable
Dafprintprovider.dll6.3.9600.17237188,41616-Jul-201414:16Not applicable
Findnetprinters.dll6.3.9600.1638451,20022-Aug-201302:40Not applicable
Printui.exe6.3.9600.1638461,95222-Aug-201303:09Not applicable
Puiapi.dll6.3.9600.17237160,25616-Jul-201414:40Not applicable
Puiobj.dll6.3.9600.17237295,42416-Jul-201415:35Not applicable
Localspl.dll6.3.9600.17237750,08016-Jul-201414:29Not applicable
Winprint.dll6.3.9600.1638431,74422-Aug-201302:16Not applicable
Win32spl.dll6.3.9600.17237518,14416-Jul-201414:31Not applicable
Prnntfy.dll6.3.9600.17237189,44016-Jul-201415:28Not applicable
Windows.systemtoast.print.notification.lnkNot applicable1,51521-Aug-201323:33Not applicable

For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Pmcsnap.dll6.3.9600.17237697,34416-Jul-201416:28x86
Ppcsnap.dll6.3.9600.17237229,37616-Jul-201416:25x86
Print management.lnkNot applicable1,11821-Aug-201323:39Not applicable
Printmanagement.mscNot applicable146,38918-Jun-201312:40Not applicable
Compstui.dll6.3.9600.16384289,79222-Aug-201303:55x86
Dafprintprovider.dll6.3.9600.17237200,19216-Jul-201414:58x86
Findnetprinters.dll6.3.9600.1638454,27222-Aug-201303:25x86
Printui.exe6.3.9600.1638462,46422-Aug-201304:04x86
Puiapi.dll6.3.9600.17237162,81616-Jul-201415:22x86
Puiobj.dll6.3.9600.17237328,70416-Jul-201416:32x86
Localspl.dll6.3.9600.17237837,63216-Jul-201415:13x86
Winprint.dll6.3.9600.1638433,79222-Aug-201302:48x86
Win32spl.dll6.3.9600.17237553,98416-Jul-201415:13x86
Prnntfy.dll6.3.9600.17237195,58416-Jul-201416:24x86
Windows.systemtoast.print.notification.lnkNot applicable1,51521-Aug-201323:39Not applicable

For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Pmcsnap.dll6.3.9600.17237785,40816-Jul-201417:02x64
Ppcsnap.dll6.3.9600.17237249,85616-Jul-201416:58x64
Print management.lnkNot applicable1,11822-Aug-201306:44Not applicable
Printmanagement.mscNot applicable146,38918-Jun-201315:10Not applicable
Compstui.dll6.3.9600.17237308,73616-Jul-201418:22x64
Dafprintprovider.dll6.3.9600.17237263,68016-Jul-201414:57x64
Findnetprinters.dll6.3.9600.1638464,51222-Aug-201310:45x64
Printui.exe6.3.9600.1638462,97622-Aug-201311:32x64
Puiapi.dll6.3.9600.17237187,39216-Jul-201415:27x64
Puiobj.dll6.3.9600.17237438,27216-Jul-201417:08x64
Localspl.dll6.3.9600.172371,029,63216-Jul-201415:16x64
Winprint.dll6.3.9600.1638444,54422-Aug-201309:57x64
Win32spl.dll6.3.9600.17237806,40016-Jul-201415:16x64
Prnntfy.dll6.3.9600.17237215,55216-Jul-201416:57x64
Windows.systemtoast.print.notification.lnkNot applicable1,51522-Aug-201306:44Not applicable
Compstui.dll6.3.9600.16384289,79222-Aug-201303:55x86
Dafprintprovider.dll6.3.9600.17237200,19216-Jul-201414:58x86
Findnetprinters.dll6.3.9600.1638454,27222-Aug-201303:25x86
Printui.exe6.3.9600.1638462,46422-Aug-201304:04x86
Puiapi.dll6.3.9600.17237162,81616-Jul-201415:22x86
Puiobj.dll6.3.9600.17237328,70416-Jul-201416:32x86
Prnntfy.dll6.3.9600.17237195,58416-Jul-201416:24x86

Windows RT, Windows 8, and Windows Server 2012 file information notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows RT, Windows 8, and Windows Server 2012RTMGDR
    6.2.920 0.21xxxWindows RT, Windows 8, and Windows Server 2012RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For Windows RT
File nameFile versionFile sizeDateTimePlatform
Localspl.dll6.2.9200.17041722,43225-Jun-201406:56Not applicable
Winprint.dll6.2.9200.1645132,76806-Nov-201203:24Not applicable
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Compstui.dll6.2.9200.16384288,76826-Jul-201203:18x86
Dafprintprovider.dll6.2.9200.2115845,05625-Jun-201404:05x86
Findnetprinters.dll6.2.9200.1638453,76026-Jul-201203:18x86
Printui.exe6.2.9200.1638461,95226-Jul-201203:20x86
Puiapi.dll6.2.9200.16384162,30426-Jul-201203:19x86
Puiobj.dll6.2.9200.16384339,96826-Jul-201203:19x86
Localspl.dll6.2.9200.17041832,51225-Jun-201407:14x86
Winprint.dll6.2.9200.1645132,25606-Nov-201204:20x86
Localspl.dll6.2.9200.21158841,21625-Jun-201404:05x86
Winprint.dll6.2.9200.2055532,25606-Nov-201204:24x86
Win32spl.dll6.2.9200.21158502,27225-Jun-201404:06x86
For all supported x64-based versions of Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Compstui.dll6.2.9200.16384308,73626-Jul-201203:05x64
Dafprintprovider.dll6.2.9200.2115855,80825-Jun-201404:20x64
Findnetprinters.dll6.2.9200.1638466,04826-Jul-201203:05x64
Printui.exe6.2.9200.1638462,97626-Jul-201203:08x64
Puiapi.dll6.2.9200.16384187,39226-Jul-201203:07x64
Puiobj.dll6.2.9200.21158458,24025-Jun-201404:21x64
Localspl.dll6.2.9200.170411,023,48825-Jun-201407:07x64
Winprint.dll6.2.9200.1645139,93606-Nov-201204:19x64
Localspl.dll6.2.9200.211581,037,31225-Jun-201404:20x64
Winprint.dll6.2.9200.2055539,93606-Nov-201204:25x64
Win32spl.dll6.2.9200.21158733,18425-Jun-201404:22x64
Compstui.dll6.2.9200.16384288,76826-Jul-201203:18x86
Dafprintprovider.dll6.2.9200.2115845,05625-Jun-201404:05x86
Findnetprinters.dll6.2.9200.1638453,76026-Jul-201203:18x86
Printui.exe6.2.9200.1638461,95226-Jul-201203:20x86
Puiapi.dll6.2.9200.16384162,30426-Jul-201203:19x86
Puiobj.dll6.2.9200.16384339,96826-Jul-201203:19x86

Windows 7 and Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductSR_LevelService branch
    6.1.760
    1.
    17xxx    		Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.
    22xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Localspl.dll6.1.7601.22671776,70401-May-201402:09x86
Winprint.dll6.1.7601.1751430,20820-Nov-201012:21x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Localspl.dll6.1.7601.22671966,65601-May-201402:34x64
Winprint.dll6.1.7601.1751439,42420-Nov-201013:27x64
Localspl.dll6.1.7601.22671776,70401-May-201402:09x86
Winprint.dll6.1.7601.1751430,20820-Nov-201012:21x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Localspl.dll6.1.7601.226712,080,76801-May-201401:47IA-64
Winprint.dll6.1.7601.1751490,62420-Nov-201010:28IA-64

Additional file information


Additional file information for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

Additional files for Windows RT 8.1
File propertyValue
File nameArm_cb4d3fd10437d8dd42c81bea6664f11f_31bf3856ad364e35_6.3.9600.17237_none_054818328529dfca.manifest
File versionNot applicable
File size1,445
Date (UTC)24-Jul-2014
Time (UTC)20:39
File nameArm_f9f4ef8d15d80bdae3a6b7ba6a5007b8_31bf3856ad364e35_6.3.9600.17237_none_85de453930b2793c.manifest
File versionNot applicable
File size729
Date (UTC)24-Jul-2014
Time (UTC)20:39
File nameArm_microsoft-windows-p..installerandprintui_31bf3856ad364e35_6.3.9600.17237_none_6b2f6e4b1157dbba.manifest
File versionNot applicable
File size25,052
Date (UTC)24-Jul-2014
Time (UTC)20:39
File nameArm_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.3.9600.17237_none_c4f68ca6ae19a9a9.manifest
File versionNot applicable
File size5,201
Date (UTC)24-Jul-2014
Time (UTC)20:39
File nameArm_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.3.9600.17237_none_ce4e69648c5594c0.manifest
File versionNot applicable
File size10,485
Date (UTC)16-Jul-2014
Time (UTC)21:06
File nameArm_microsoft-windows-p..randprintui-asyncui_31bf3856ad364e35_6.3.9600.17237_none_10bc80c70d91b61b.manifest
File versionNot applicable
File size6,706
Date (UTC)16-Jul-2014
Time (UTC)21:06
Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_2281de4fa1a6f5bc3fffa2e2d1cd2d1f_31bf3856ad364e35_6.3.9600.17237_none_452bf524db3ad214.manifest
File versionNot applicable
File size729
Date (UTC)24-Jul-2014
Time (UTC)18:52
File nameX86_69bf2bf580a71d749aca41e3b337c7ed_31bf3856ad364e35_6.3.9600.17237_none_382c7e6578920968.manifest
File versionNot applicable
File size728
Date (UTC)24-Jul-2014
Time (UTC)18:52
File nameX86_8cf70b323c8b1b2adecba2f88aa471e0_31bf3856ad364e35_6.3.9600.17237_none_4fbcb1772d6cd29a.manifest
File versionNot applicable
File size1,445
Date (UTC)24-Jul-2014
Time (UTC)18:52
File nameX86_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.17237_none_a040fe3f9c201790.manifest
File versionNot applicable
File size26,472
Date (UTC)16-Jul-2014
Time (UTC)21:40
File nameX86_microsoft-windows-p..installerandprintui_31bf3856ad364e35_6.3.9600.17237_none_6b2cfbf3115abcf4.manifest
File versionNot applicable
File size25,052
Date (UTC)24-Jul-2014
Time (UTC)18:52
File nameX86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.3.9600.17237_none_c4f41a4eae1c8ae3.manifest
File versionNot applicable
File size5,204
Date (UTC)24-Jul-2014
Time (UTC)18:52
File nameX86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.3.9600.17237_none_ce4bf70c8c5875fa.manifest
File versionNot applicable
File size10,485
Date (UTC)16-Jul-2014
Time (UTC)21:41
File nameX86_microsoft-windows-p..randprintui-asyncui_31bf3856ad364e35_6.3.9600.17237_none_10ba0e6f0d949755.manifest
File versionNot applicable
File size6,706
Date (UTC)16-Jul-2014
Time (UTC)21:41
Additional files for all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
File propertyValue
File nameAmd64_077b3507caacb2e8a4aad864f1324203_31bf3856ad364e35_6.3.9600.17237_none_0ba61b97adaf75a9.manifest
File versionNot applicable
File size732
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameAmd64_53f62f04df6ecb54aa113d42a3d77fc5_31bf3856ad364e35_6.3.9600.17237_none_7c6694aa62a7d4d3.manifest
File versionNot applicable
File size1,089
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameAmd64_9816b4ae22805ea1200ccc331b24f484_31bf3856ad364e35_6.3.9600.17237_none_8a8c67c29994aa39.manifest
File versionNot applicable
File size733
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameAmd64_bc067fc0f0933b8fd56295866ea5f54a_31bf3856ad364e35_6.3.9600.17237_none_e13d21e3b17c32dd.manifest
File versionNot applicable
File size733
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameAmd64_fed7ae1556db3d93e01593d421e381ad_31bf3856ad364e35_6.3.9600.17237_none_e91fe61f93b3ff05.manifest
File versionNot applicable
File size1,453
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameAmd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.17237_none_fc5f99c3547d88c6.manifest
File versionNot applicable
File size26,480
Date (UTC)17-Jul-2014
Time (UTC)00:37
File nameAmd64_microsoft-windows-p..installerandprintui_31bf3856ad364e35_6.3.9600.17237_none_c74b9776c9b82e2a.manifest
File versionNot applicable
File size25,056
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameAmd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.3.9600.17237_none_2112b5d26679fc19.manifest
File versionNot applicable
File size5,205
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameAmd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.3.9600.17237_none_2a6a929044b5e730.manifest
File versionNot applicable
File size10,489
Date (UTC)17-Jul-2014
Time (UTC)00:37
File nameAmd64_microsoft-windows-p..randprintui-asyncui_31bf3856ad364e35_6.3.9600.17237_none_6cd8a9f2c5f2088b.manifest
File versionNot applicable
File size6,714
Date (UTC)17-Jul-2014
Time (UTC)00:37
File nameWow64_microsoft-windows-p..installerandprintui_31bf3856ad364e35_6.3.9600.17237_none_d1a041c8fe18f025.manifest
File versionNot applicable
File size24,310
Date (UTC)24-Jul-2014
Time (UTC)18:41
File nameWow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.3.9600.17237_none_34bf3ce27916a92b.manifest
File versionNot applicable
File size9,276
Date (UTC)16-Jul-2014
Time (UTC)21:37
File nameWow64_microsoft-windows-p..randprintui-asyncui_31bf3856ad364e35_6.3.9600.17237_none_772d5444fa52ca86.manifest
File versionNot applicable
File size3,906
Date (UTC)16-Jul-2014
Time (UTC)21:40

Additional file information for Windows RT, Windows 8, and Windows Server 2012

Additional files for Windows RT
File propertyValue
File nameArm_03c65d1a221c483cb6f32c64d13fc21e_31bf3856ad364e35_6.2.9200.17041_none_c2b43c7666974491.manifest
File versionNot applicable
File size718
Date (UTC)25-Jun-2014
Time (UTC)22:43
File nameArm_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.17041_none_2cf0fe8c63f462c5.manifest
File versionNot applicable
File size5,201
Date (UTC)25-Jun-2014
Time (UTC)22:43
Additional files for all supported x86-based versions of Windows 8
File propertyValue
File nameX86_514d52af838577a0a28843adca1b73ec_31bf3856ad364e35_6.2.9200.21158_none_2cd0142d5eb8421c.manifest
File versionNot applicable
File size1,080
Date (UTC)25-Jun-2014
Time (UTC)22:44
File nameX86_58422fe72a3afc7bc284070d58128f41_31bf3856ad364e35_6.2.9200.21158_none_a96b508d1925329a.manifest
File versionNot applicable
File size1,445
Date (UTC)25-Jun-2014
Time (UTC)22:44
File nameX86_a9f9f405e041c67afd15520779368dee_31bf3856ad364e35_6.2.9200.21158_none_ed9dbad130d37e69.manifest
File versionNot applicable
File size721
Date (UTC)25-Jun-2014
Time (UTC)22:44
File nameX86_ad67767281a5dbe09b7b83713956a3f6_31bf3856ad364e35_6.2.9200.17041_none_a74deba0cf935ed5.manifest
File versionNot applicable
File size718
Date (UTC)25-Jun-2014
Time (UTC)22:44
File nameX86_microsoft-windows-p..installerandprintui_31bf3856ad364e35_6.2.9200.21158_none_d3ad3cbde054e32c.manifest
File versionNot applicable
File size24,890
Date (UTC)25-Jun-2014
Time (UTC)22:44
File nameX86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.17041_none_2cee8c3463f743ff.manifest
File versionNot applicable
File size5,204
Date (UTC)25-Jun-2014
Time (UTC)22:44
File nameX86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.21158_none_2d745b197d16b11b.manifest
File versionNot applicable
File size5,204
Date (UTC)25-Jun-2014
Time (UTC)22:44
File nameX86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.2.9200.21158_none_36cc37d75b529c32.manifest
File versionNot applicable
File size10,485
Date (UTC)25-Jun-2014
Time (UTC)05:18
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
File propertyValue
File nameAmd64_01ec010a140c808cd8bc87911e5a7fc2_31bf3856ad364e35_6.2.9200.21158_none_a6d87d037d9794b9.manifest
File versionNot applicable
File size1,453
Date (UTC)25-Jun-2014
Time (UTC)22:45
File nameAmd64_06edac0c0718d93d6bd84838c9b01872_31bf3856ad364e35_6.2.9200.21158_none_551772cf29a0a240.manifest
File versionNot applicable
File size1,450
Date (UTC)25-Jun-2014
Time (UTC)22:45
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Date (UTC)25-Jun-2014
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Date (UTC)25-Jun-2014
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Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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File size1,824
Date (UTC)01-May-2014
Time (UTC)10:53
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File versionNot Applicable
File size1,826
Date (UTC)01-May-2014
Time (UTC)10:53
PlatformNot Applicable
File namePackage_for_kb2965351_sp1~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot Applicable
File size1,918
Date (UTC)01-May-2014
Time (UTC)10:53
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File nameX86_012f59f0853cc5b21645d424c82b4fc3_31bf3856ad364e35_6.1.7601.22671_none_316c37e8c636fb19.manifest
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Date (UTC)01-May-2014
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File versionNot Applicable
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Date (UTC)01-May-2014
Time (UTC)10:57
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Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File size720
Date (UTC)01-May-2014
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File nameAmd64_de559ca692510cae03bacb77cd6bb33b_31bf3856ad364e35_6.1.7601.22671_none_cf420a6127b22fc8.manifest
File versionNot Applicable
File size722
Date (UTC)01-May-2014
Time (UTC)10:53
PlatformNot Applicable
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File size4,845
Date (UTC)01-May-2014
Time (UTC)11:01
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File versionNot Applicable
File size2,043
Date (UTC)01-May-2014
Time (UTC)10:53
PlatformNot Applicable
File namePackage_2_for_kb2965351~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot Applicable
File size1,847
Date (UTC)01-May-2014
Time (UTC)10:53
PlatformNot Applicable
File namePackage_3_for_kb2965351~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot Applicable
File size1,836
Date (UTC)01-May-2014
Time (UTC)10:53
PlatformNot Applicable
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File versionNot Applicable
File size2,632
Date (UTC)01-May-2014
Time (UTC)10:53
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File versionNot Applicable
File size4,844
Date (UTC)01-May-2014
Time (UTC)11:01
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
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File size720
Date (UTC)01-May-2014
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File versionNot Applicable
File size4,844
Date (UTC)01-May-2014
Time (UTC)10:53
PlatformNot Applicable
File namePackage_1_for_kb2965351~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot Applicable
File size1,829
Date (UTC)01-May-2014
Time (UTC)10:53
PlatformNot Applicable
File namePackage_for_kb2965351_sp1~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot Applicable
File size1,446
Date (UTC)01-May-2014
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PlatformNot Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2965351
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 332