Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Shared printer name displays incorrectly in Windows

Shared printer name displays incorrectly in Windows

View products that this article applies to.

This article describes an issue when you connect to a network shared printer in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 8, Windows RT, or Windows Server 2012. Check out the details of the issue.

↑ Back to the top

Resolution

To resolve this issue, install the hotfix that is described in this article or the update rollup (recommended) that contains this hotfix. You may have to restart the computer after you install the hotfix or update rollup.
Windows versionHotfixHotfix prerequisiteUpdate rollupUpdate rollup prerequisite
Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2Not availableNot applicableGet update rollupInstall Update 2919355first
Windows 8, Windows RT, or Windows Server 2012Click "Hotfix Download Available"No prerequisiteGet update rollupNo prerequisite
The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.

↑ Back to the top

Symptoms

Assume that you have a computer that is running Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 8, Windows RT, or Windows Server 2012. When you connect the computer to a network shared printer, the printer model name is used as the printer icon name in the Devices and Printers item. The network shared printer name is not used as expected.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

Additional hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows RT, Windows 8, and Windows Server 2012 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For Windows RT
File nameFile versionFile sizeDateTimePlatform
Localspl.dll6.2.9200.16911722,43201-May-201422:33Not applicable
Winprint.dll6.2.9200.1645132,76806-Nov-201203:24Not applicable
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Localspl.dll6.2.9200.16911833,02401-May-201422:39x86
Winprint.dll6.2.9200.1645132,25606-Nov-201204:20x86
Localspl.dll6.2.9200.21033839,68001-May-201422:54x86
Winprint.dll6.2.9200.2055532,25606-Nov-201204:24x86
For all supported x64-based versions of Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Localspl.dll6.2.9200.169111,023,48801-May-201422:37x64
Winprint.dll6.2.9200.1645139,93606-Nov-201204:19x64
Localspl.dll6.2.9200.210331,035,26401-May-201422:47x64
Winprint.dll6.2.9200.2055539,93606-Nov-201204:25x64


Additional file information

Additional file information for Windows RT, Windows 8, and Windows Server 2012

Additional files for Windows RT
File propertyValue
File nameArm_8f038b7a3c6c702bde52722326fd35c3_31bf3856ad364e35_6.2.9200.16911_none_b3cf8af02277e155.manifest
File versionNot applicable
File size718
Date (UTC)02-May-2014
Time (UTC)12:01
File nameArm_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.16911_none_2d11962e63dbdbb0.manifest
File versionNot applicable
File size5,201
Date (UTC)02-May-2014
Time (UTC)12:01
Additional files for all supported x86-based versions of Windows 8
File propertyValue
File nameX86_12b7e31d6cba541111b1b2893a03dd2f_31bf3856ad364e35_6.2.9200.21034_none_91ad8fc544a71971.manifest
File versionNot applicable
File size718
Date (UTC)02-May-2014
Time (UTC)12:11
File nameX86_5e126668b76ce2b5aa7e934c946375b3_31bf3856ad364e35_6.2.9200.16911_none_48a78e6972f8b35b.manifest
File versionNot applicable
File size718
Date (UTC)02-May-2014
Time (UTC)12:11
File nameX86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.16911_none_2d0f23d663debcea.manifest
File versionNot applicable
File size5,204
Date (UTC)02-May-2014
Time (UTC)12:12
File nameX86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.21034_none_2d85f7e37d0a16b6.manifest
File versionNot applicable
File size5,204
Date (UTC)02-May-2014
Time (UTC)12:12
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
File propertyValue
File nameAmd64_11c5724336828bdee4dac9a77db69d6f_31bf3856ad364e35_6.2.9200.21034_none_a964e4e7a9bd4dc4.manifest
File versionNot applicable
File size722
Date (UTC)02-May-2014
Time (UTC)12:32
File nameAmd64_57a6ae416f0c55c43f3c4d39079dd3b9_31bf3856ad364e35_6.2.9200.16911_none_ee68e71b54bd55b7.manifest
File versionNot applicable
File size722
Date (UTC)02-May-2014
Time (UTC)12:32
File nameAmd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.16911_none_892dbf5a1c3c2e20.manifest
File versionNot applicable
File size5,205
Date (UTC)02-May-2014
Time (UTC)12:32
File nameAmd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.21034_none_89a49367356787ec.manifest
File versionNot applicable
File size5,205
Date (UTC)02-May-2014
Time (UTC)12:32

↑ Back to the top

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseinter

↑ Back to the top

Article Info
Article ID : 2965350
Revision : 1
Created on : 1/7/2017
Published on : 6/12/2014
Exists online : False
Views : 435