Microsoft Knowledge Base Archive

This article describes an issue when you connect to a network shared printer in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 8, Windows RT, or Windows Server 2012. Check out the details of the issue.

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Resolution

To resolve this issue, install the hotfix that is described in this article or the update rollup (recommended) that contains this hotfix. You may have to restart the computer after you install the hotfix or update rollup.

Windows version	Hotfix	Hotfix prerequisite	Update rollup	Update rollup prerequisite
Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2	Not available	Not applicable	Get update rollup	Install Update 2919355first
Windows 8, Windows RT, or Windows Server 2012	Click "Hotfix Download Available"	No prerequisite	Get update rollup	No prerequisite

The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.

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Symptoms

Assume that you have a computer that is running Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 8, Windows RT, or Windows Server 2012. When you connect the computer to a network shared printer, the printer model name is used as the printer icon name in the Devices and Printers item. The network shared printer name is not used as expected.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

Additional hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows RT, Windows 8, and Windows Server 2012 file information notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For Windows RT

File name	File version	File size	Date	Time	Platform
Localspl.dll	6.2.9200.16911	722,432	01-May-2014	22:33	Not applicable
Winprint.dll	6.2.9200.16451	32,768	06-Nov-2012	03:24	Not applicable

For all supported x86-based versions of Windows 8

File name	File version	File size	Date	Time	Platform
Localspl.dll	6.2.9200.16911	833,024	01-May-2014	22:39	x86
Winprint.dll	6.2.9200.16451	32,256	06-Nov-2012	04:20	x86
Localspl.dll	6.2.9200.21033	839,680	01-May-2014	22:54	x86
Winprint.dll	6.2.9200.20555	32,256	06-Nov-2012	04:24	x86

For all supported x64-based versions of Windows 8 and Windows Server 2012

File name	File version	File size	Date	Time	Platform
Localspl.dll	6.2.9200.16911	1,023,488	01-May-2014	22:37	x64
Winprint.dll	6.2.9200.16451	39,936	06-Nov-2012	04:19	x64
Localspl.dll	6.2.9200.21033	1,035,264	01-May-2014	22:47	x64
Winprint.dll	6.2.9200.20555	39,936	06-Nov-2012	04:25	x64

Additional file information

Additional file information for Windows RT, Windows 8, and Windows Server 2012

Additional files for Windows RT

File property	Value
File name	Arm_8f038b7a3c6c702bde52722326fd35c3_31bf3856ad364e35_6.2.9200.16911_none_b3cf8af02277e155.manifest
File version	Not applicable
File size	718
Date (UTC)	02-May-2014
Time (UTC)	12:01
File name	Arm_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.16911_none_2d11962e63dbdbb0.manifest
File version	Not applicable
File size	5,201
Date (UTC)	02-May-2014
Time (UTC)	12:01

Additional files for all supported x86-based versions of Windows 8

File property	Value
File name	X86_12b7e31d6cba541111b1b2893a03dd2f_31bf3856ad364e35_6.2.9200.21034_none_91ad8fc544a71971.manifest
File version	Not applicable
File size	718
Date (UTC)	02-May-2014
Time (UTC)	12:11
File name	X86_5e126668b76ce2b5aa7e934c946375b3_31bf3856ad364e35_6.2.9200.16911_none_48a78e6972f8b35b.manifest
File version	Not applicable
File size	718
Date (UTC)	02-May-2014
Time (UTC)	12:11
File name	X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.16911_none_2d0f23d663debcea.manifest
File version	Not applicable
File size	5,204
Date (UTC)	02-May-2014
Time (UTC)	12:12
File name	X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.21034_none_2d85f7e37d0a16b6.manifest
File version	Not applicable
File size	5,204
Date (UTC)	02-May-2014
Time (UTC)	12:12

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

File property	Value
File name	Amd64_11c5724336828bdee4dac9a77db69d6f_31bf3856ad364e35_6.2.9200.21034_none_a964e4e7a9bd4dc4.manifest
File version	Not applicable
File size	722
Date (UTC)	02-May-2014
Time (UTC)	12:32
File name	Amd64_57a6ae416f0c55c43f3c4d39079dd3b9_31bf3856ad364e35_6.2.9200.16911_none_ee68e71b54bd55b7.manifest
File version	Not applicable
File size	722
Date (UTC)	02-May-2014
Time (UTC)	12:32
File name	Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.16911_none_892dbf5a1c3c2e20.manifest
File version	Not applicable
File size	5,205
Date (UTC)	02-May-2014
Time (UTC)	12:32
File name	Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.21034_none_89a49367356787ec.manifest
File version	Not applicable
File size	5,205
Date (UTC)	02-May-2014
Time (UTC)	12:32

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Article ID	:	2965350
Revision	:	1
Created on	:	1/7/2017
Published on	:	6/12/2014
Exists online	:	False
Views	:	548

Microsoft KB Archive Search

Shared printer name displays incorrectly in Windows

Resolution

Symptoms

Status

More Information

Additional hotfix information

Registry information

Hotfix replacement information

Windows RT, Windows 8, and Windows Server 2012 file information notes

For Windows RT

For all supported x86-based versions of Windows 8

For all supported x64-based versions of Windows 8 and Windows Server 2012

Additional file information

Additional file information for Windows RT, Windows 8, and Windows Server 2012

Additional files for Windows RT

Additional files for all supported x86-based versions of Windows 8

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

References

Applies to: