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April 14, 2015 update for Outlook 2010 Junk Email Filter (KB2965299)

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This update provides the Junk Email Filter in Microsoft Outlook 2010 with a more current definition of those characteristics that define certain email messages as junk email. This update was released on April 14, 2015.

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Update information

Prerequisite

To apply this update, you must have Microsoft Office 2010 Service Pack 2 installed.

Restart information

You do not have to restart the computer after you install this update.

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More Information

How to determine whether the update is installed
To determine whether the update is installed on the computer, follow these steps, as appropriate for the operating system that you are running.

Windows8 and Windows 8.1
  1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. In the Apps box, type Windows update, tap or click Setting, and then tap or click View installed updates.
  3. Examine the list for Update KB2965299. If the update is in the list, note its Install On date.
Note To uninstall this update, locate and click update KB2965299, and then click Uninstall.




Windows 7
  1. Click Start, type appwiz.cpl in the Search programs and files box, and then press Enter.
  2. Click View installed updates.
  3. In the list of updates, locate update KB2965299.
  4. If update KB2965299 is in the list of updates, the update is installed successfully on the computer.
Note To uninstall this update, locate and click update KB2965299, and then click Uninstall.

Video: How to determine whether an update is installed in Windows 7

Windows Vista
  1. Click StartStart Button , type appwiz.cpl in the Start Search box, and then press Enter.
  2. Click View installed updates.
  3. In the list of updates, locate update KB2965299.
  4. If update KB2965299 is in the list of updates, the update is installed successfully on the computer.
Note To uninstall this update, locate and click update KB2965299, and then click Uninstall.
Windows XP
  1. Click Start, and then click Run.
  2. Type appwiz.cpl, and then click OK.
  3. Click to select the Show updates check box.
  4. In the list of updates, locate update KB2965299.
  5. If update KB2965299 is in the list of updates, the update is installed successfully on the computer.
Note To uninstall this update, locate and click update KB2965299, and then click Remove.
File Information
This update contains files that have the versions that are listed in the following tables.

32-bit

Outlfltr-x-none.msp file information
File nameFile versionFile sizeDateTime
Outlfltr.dat14.0.14709.5743,611,26416-Mar-201519:39
64-bit

Outlfltr-x-none.msp file information
File nameFile versionFile sizeDateTime
Outlfltr.dat14.0.14709.5743,611,26416-Mar-201519:39
Known issues
Windows Update may return error code 646 or error code 0x80070646. This results from updates not being installed successfully from Microsoft Update or through a manual install by using the /quiet and /passive flags.

For more information about how to resolve this issue, click the following article number to view the article in the Microsoft Knowledge Base:
2258121
 Error code "0x80070646," "646," or "1606" when you try to install Office updates

You may also encounter the following issues when you try to install this update:
  • The update installation fails.
  • The system keeps reminding you to install this update even though you have already installed it.
  • The desktop does not load.
If you encounter any of these issues, try the following methods:

Method 1: Reset Windows Update components and then try updating your computer

To reset the Windows Update components automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.

Note This Fix it solution has a Default mode and an Aggressive mode. You should run the Fix it solution in Default mode and determine whether it resolves your problem with Windows Update before you run it in Aggressive mode.


Note This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD, and then run it on the computer that has the problem.

For more information about how to reset Windows Update components, go to the following Microsoft website:
How do I reset Windows Update components?

Method 2: Manually download the update from the download link and then install it in clean boot mode

We suggest you to install the updates in clean boot mode to avoid the interruption of non-Microsoft programs. To start clean boot mode, follow these steps:
  1. Click Start, type msconfig in the Start Search box, and then press Enter.
  2. If you are prompted for an administrator password or for confirmation, type the password or click Continue.
  3. On the General tab, click Selective Startup.
  4. Under Selective Startup, clear the Load Startup Items check box.
  5. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
  6. Click OK.
  7. When you are prompted, click Restart.
  8. Try to update your computer again.
For more information about this method, go to the following Microsoft website:
Perform a clean startup to determine whether background programs are interfering with your game or program.

Information for administrators about .msp files
This update consists of a full-file Microsoft Windows Installer (.msp) file. The .msp file is packaged in a self-extracting executable file. The following .msp file is distributed in this update:
Outlfltr.msp
Information for administrators about how to reinstall specific components
If you update your administrative installation point, and then you recache and reinstall Outlook 2010 on client computers, you can run a command-line command that includes the REINSTALL=[ list of features ] property. This property specifies whether you want to reinstall specific components of Outlook 2010 from the administrative image.

For this update, the value for the REINSTALL=[ list of features ] property is as follows:
OUTLOOKFiles
Or, you can substitute the REINSTALL=ALL parameter to reinstall all Microsoft Office components on the client computer. For more information about the policy for how e-mail is filtered by the junk e-mail filters in Outlook or in Exchange Server, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the policy for how e-mail is filtered by the junk e-mail filters in Outlook or in Exchange Server
The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, visit the following Microsoft website:

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Keywords: kb, kbvideocontent, kbsurveynew, atdownload, kbexpertisebeginner, commercialoff2010track

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Article Info
Article ID : 2965299
Revision : 4
Created on : 5/6/2020
Published on : 5/6/2020
Exists online : False
Views : 395