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Cannot hear the voice in an audio/video call in Lync 2013

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This issue occurs when Lync 2013 does not use a common video codec.

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Resolution

To resolve this issue, install the following update:
2880980 Update 2880980 for Lync 2013: May 2014

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Keywords: kbfix, kbqfe, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2961175
Revision : 1
Created on : 1/7/2017
Published on : 5/13/2014
Exists online : False
Views : 372