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Lync 2013 displays un-encoded texts in a toast notification or an instant message sent to another messaging client

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Symptoms

In Microsoft Lync 2013, you may see the "<," ">," "&," "'," ""," characters appear as un-encoded texts, such as "&lt," "&gt," "&amp," "&apos," "&quot." The un-encoded texts appear in the following situations:
  • You receive a toast notification of an instant message conversation.
  • You send an instant message to another messaging client such as Skype.

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Resolution

To resolve this issue, install the following update:
2880474 Description of the Lync 2013 update: April 2014

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2955579
Revision : 1
Created on : 1/7/2017
Published on : 4/15/2014
Exists online : False
Views : 325