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Computer never goes to sleep even if the timer is set in Windows 8.1


View products that this article applies to.

Symptoms

Assume that you have a Windows 8.1-based computer that is connected to a wireless network, and that is part of a homegroup in the wireless network. A timer value is set for the computer to go to sleep. In this situation, the computer does not go to sleep when the time reaches the set value.

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Resolution

Windows 8.1 and Windows Server 2012 R2 update information

To resolve this issue in Windows 8.1 and Windows Server 2012 R2, install update rollup 2919394. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2919394 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: February 2014

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2921066
Revision : 1
Created on : 1/7/2017
Published on : 2/11/2014
Exists online : False
Views : 253