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  2. You cannot duplicate the display to the second monitor on a Portrait-First device that is running Windows 8.1

You cannot duplicate the display to the second monitor on a Portrait-First device that is running Windows 8.1

View products that this article applies to.

Symptoms

Assume that you have a Portrait-First device that is running Windows 8.1. You connect the device to another monitor or projector, and then select the Duplicate these displays option. In this situation, Windows is not displayed on the second monitor.

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Resolution

Update information

Note To enable the update, the graphics adapter must support the clone-mode projection feature. We recommend that you update the display driver to the latest version.

How to obtain this update

Windows Update
This update is available from Windows Update.

Prerequisites

To apply this update, you must be running Windows 8.1.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update. 

Update replacement information

This update does not replace a previously released update.
File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 file information notes
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.960 0.16 xxxWindows 8.1RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Mrmcorer.dll6.3.9600.16426621,05611-Oct-201313:03x86NoneNot applicable
Dwmcore.dll6.3.9600.164551,765,37604-Nov-201301:30x86NoneNot applicable
Microsoft-windows-desktopwindowmanager-compositor.ptxmlNot applicable4,06921-Aug-201323:39Not applicableNoneNot applicable
D3d11.dll6.3.9600.164211,765,38405-Oct-201312:05x86NoneNot applicable
Dxgi.dll6.3.9600.16421406,40005-Oct-201312:05x86NoneNot applicable
Display.dll6.3.9600.164551,816,57604-Nov-201302:28x86SPLX86_MICROSOFT-WINDOWS-DISP
Display.ptxmlNot applicable1,07321-Aug-201323:49Not applicableSPLX86_MICROSOFT-WINDOWS-DISP
Cdd.dll6.3.9600.16384178,68822-Aug-201305:22x86NoneNot applicable
Dxgkrnl.sys6.3.9600.164551,307,48004-Nov-201305:52x86NoneNot applicable
Dxgmms1.sys6.3.9600.16455320,85604-Nov-201305:52x86NoneNot applicable
Lddmcore.ptxmlNot applicable2,46521-Aug-201323:38Not applicableNoneNot applicable
Settingshandlers.dll6.3.9600.164552,038,78404-Nov-201300:45x86NoneNot applicable
Windows.ui.settingshandlers.priNot applicable114,88022-Aug-201301:43Not applicableNoneNot applicable
Win32k.ptxmlNot applicable4,21321-Aug-201323:39Not applicableNoneNot applicable
Win32k.sys6.3.9600.164553,497,98404-Nov-201303:54x86NoneNot applicable
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Mrmcorer.dll6.3.9600.16426909,31211-Oct-201313:24x64NoneNot applicable
Dwmcore.dll6.3.9600.164552,143,74404-Nov-201311:50x64NoneNot applicable
Microsoft-windows-desktopwindowmanager-compositor.ptxmlNot applicable4,06922-Aug-201306:44Not applicableNoneNot applicable
D3d11.dll6.3.9600.164212,140,88805-Oct-201314:21x64NoneNot applicable
Dxgi.dll6.3.9600.16421516,49605-Oct-201314:21x64NoneNot applicable
Display.dll6.3.9600.164551,843,71204-Nov-201313:07x64SPLAMD64_MICROSOFT-WINDOWS-DISP
Display.ptxmlNot applicable1,07322-Aug-201306:54Not applicableSPLAMD64_MICROSOFT-WINDOWS-DISP
Cdd.dll6.3.9600.16384212,99222-Aug-201312:36x64NoneNot applicable
Dxgkrnl.sys6.3.9600.164551,530,20004-Nov-201317:13x64NoneNot applicable
Dxgmms1.sys6.3.9600.16455382,80804-Nov-201317:13x64NoneNot applicable
Lddmcore.ptxmlNot applicable2,46522-Aug-201306:44Not applicableNoneNot applicable
Settingshandlers.dll6.3.9600.164552,570,24004-Nov-201310:32x64NoneNot applicable
Windows.ui.settingshandlers.priNot applicable114,88022-Aug-201308:30Not applicableNoneNot applicable
Win32k.ptxmlNot applicable4,21322-Aug-201306:44Not applicableNoneNot applicable
Win32k.sys6.3.9600.164554,191,23204-Nov-201314:47x64NoneNot applicable
Wow64_win32k.ptxmlNot applicable4,21321-Aug-201323:39Not applicableNoneNot applicable
Mrmcorer.dll6.3.9600.16426621,05611-Oct-201313:03x86NoneNot applicable
Dwmcore.dll6.3.9600.164551,765,37604-Nov-201301:30x86NoneNot applicable
Microsoft-windows-desktopwindowmanager-compositor.ptxmlNot applicable4,06921-Aug-201323:39Not applicableNoneNot applicable
D3d11.dll6.3.9600.164211,765,38405-Oct-201312:05x86NoneNot applicable
Dxgi.dll6.3.9600.16421406,40005-Oct-201312:05x86NoneNot applicable
Display.dll6.3.9600.164551,816,57604-Nov-201302:28x86SPLX86_MICROSOFT-WINDOWS-DISP
Display.ptxmlNot applicable1,07321-Aug-201323:49Not applicableSPLX86_MICROSOFT-WINDOWS-DISP

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 8.1

Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_11477855b5a536d97a06daf4d9d774b6_31bf3856ad364e35_6.3.9600.16455_none_632012719f017cbf.manifest
File versionNot applicable
File size696
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_373b6d717660f54c0951051ac27b4bc1_31bf3856ad364e35_6.3.9600.16455_none_544bf182d6dce6b8.manifest
File versionNot applicable
File size1,050
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_3e2afb8eca268ac6522ffd1c5876fbd8_31bf3856ad364e35_6.3.9600.16455_none_7b2115e0c1992c5b.manifest
File versionNot applicable
File size719
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_707f064982645c8fb0141271faccb9f3_31bf3856ad364e35_6.3.9600.16455_none_4183dee37a075136.manifest
File versionNot applicable
File size695
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_7b39f80269ed770ce96a4a4bf3ee07cf_31bf3856ad364e35_6.3.9600.16455_none_db33cdc2802b4d39.manifest
File versionNot applicable
File size715
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_fa63563975f0a3df70443e230e6bf1e4_31bf3856ad364e35_6.3.9600.16455_none_1ff1b508e2d8792a.manifest
File versionNot applicable
File size1,753
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_fef1ba8ae9557dad76c4fb47be6ed6b2_31bf3856ad364e35_6.3.9600.16455_none_33bcf36503e60cdd.manifest
File versionNot applicable
File size694
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_microsoft-windows-c..t-resources-mrmcore_31bf3856ad364e35_6.3.9600.16455_none_803fe0b67d6542ac.manifest
File versionNot applicable
File size135,853
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_microsoft-windows-d..wmanager-compositor_31bf3856ad364e35_6.3.9600.16455_none_9a4389725ade4666.manifest
File versionNot applicable
File size155,726
Date (UTC)04-Nov-2013
Time (UTC)06:07
PlatformNot applicable
File nameX86_microsoft-windows-directx-direct3d11_31bf3856ad364e35_6.3.9600.16455_none_84798551e92c6f4b.manifest
File versionNot applicable
File size714,950
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_microsoft-windows-directx-dxgi_31bf3856ad364e35_6.3.9600.16455_none_cf3faece3a0d11b1.manifest
File versionNot applicable
File size112,637
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_microsoft-windows-display_31bf3856ad364e35_6.3.9600.16455_none_ed0993a3fe34ef61.manifest
File versionNot applicable
File size25,485
Date (UTC)04-Nov-2013
Time (UTC)06:07
PlatformNot applicable
File nameX86_microsoft-windows-lddmcore_31bf3856ad364e35_6.3.9600.16455_none_4089cf19ff0d1d65.manifest
File versionNot applicable
File size376,365
Date (UTC)05-Nov-2013
Time (UTC)03:17
PlatformNot applicable
File nameX86_microsoft-windows-s..gs-settingshandlers_31bf3856ad364e35_6.3.9600.16455_none_eee6d7dc7a4f8b44.manifest
File versionNot applicable
File size7,854
Date (UTC)04-Nov-2013
Time (UTC)06:07
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.16455_none_4db4b035b60721a9.manifest
File versionNot applicable
File size125,412
Date (UTC)04-Nov-2013
Time (UTC)06:08
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8.1
File propertyValue
File nameAmd64_1211493c5db8911342992f1dc3a300ac_31bf3856ad364e35_6.3.9600.16455_none_5f80240f42539ca4.manifest
File versionNot applicable
File size719
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_2b5f37cde6e6944ca935eb03fbb9dd8c_31bf3856ad364e35_6.3.9600.16455_none_b0b55203fc452dbc.manifest
File versionNot applicable
File size723
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_373b6d717660f54c0951051ac27b4bc1_31bf3856ad364e35_6.3.9600.16455_none_b06a8d068f3a57ee.manifest
File versionNot applicable
File size1,052
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_5943ba996787a056972f32e8fcb703c0_31bf3856ad364e35_6.3.9600.16455_none_3c9fe6895aa0c534.manifest
File versionNot applicable
File size700
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_6c28bb3213f7fc84d27d4d96da08a23c_31bf3856ad364e35_6.3.9600.16455_none_af82a2b839e3200a.manifest
File versionNot applicable
File size1,056
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_707f064982645c8fb0141271faccb9f3_31bf3856ad364e35_6.3.9600.16455_none_9da27a673264c26c.manifest
File versionNot applicable
File size697
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_7b39f80269ed770ce96a4a4bf3ee07cf_31bf3856ad364e35_6.3.9600.16455_none_375269463888be6f.manifest
File versionNot applicable
File size717
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_7b8487e83460e8c1f8a10bf4aa50de2e_31bf3856ad364e35_6.3.9600.16455_none_4ec293eed05539d2.manifest
File versionNot applicable
File size698
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_84e572d5a57c43b8f82c55e0e48819b9_31bf3856ad364e35_6.3.9600.16455_none_ac59d8a2b66e35d7.manifest
File versionNot applicable
File size699
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_c4f6091c4675b2d3267a02f21f2c515c_31bf3856ad364e35_6.3.9600.16455_none_e480872951bc460f.manifest
File versionNot applicable
File size1,086
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_ce745c8c10caf23fafc0c06f89f2f6d2_31bf3856ad364e35_6.3.9600.16455_none_2ddab664e7af2eaa.manifest
File versionNot applicable
File size698
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_microsoft-windows-c..t-resources-mrmcore_31bf3856ad364e35_6.3.9600.16455_none_dc5e7c3a35c2b3e2.manifest
File versionNot applicable
File size135,857
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_microsoft-windows-d..wmanager-compositor_31bf3856ad364e35_6.3.9600.16455_none_f66224f6133bb79c.manifest
File versionNot applicable
File size155,730
Date (UTC)04-Nov-2013
Time (UTC)17:27
PlatformNot applicable
File nameAmd64_microsoft-windows-directx-direct3d11_31bf3856ad364e35_6.3.9600.16455_none_e09820d5a189e081.manifest
File versionNot applicable
File size714,952
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_microsoft-windows-directx-dxgi_31bf3856ad364e35_6.3.9600.16455_none_2b5e4a51f26a82e7.manifest
File versionNot applicable
File size112,639
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_microsoft-windows-display_31bf3856ad364e35_6.3.9600.16455_none_49282f27b6926097.manifest
File versionNot applicable
File size25,489
Date (UTC)04-Nov-2013
Time (UTC)17:37
PlatformNot applicable
File nameAmd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.3.9600.16455_none_9ca86a9db76a8e9b.manifest
File versionNot applicable
File size376,369
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameAmd64_microsoft-windows-s..gs-settingshandlers_31bf3856ad364e35_6.3.9600.16455_none_4b05736032acfc7a.manifest
File versionNot applicable
File size7,858
Date (UTC)04-Nov-2013
Time (UTC)17:37
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.16455_none_a9d34bb96e6492df.manifest
File versionNot applicable
File size125,416
Date (UTC)04-Nov-2013
Time (UTC)17:28
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.16455_none_b427f60ba2c554da.manifest
File versionNot applicable
File size124,683
Date (UTC)04-Nov-2013
Time (UTC)06:06
PlatformNot applicable
File nameX86_microsoft-windows-c..t-resources-mrmcore_31bf3856ad364e35_6.3.9600.16455_none_803fe0b67d6542ac.manifest
File versionNot applicable
File size135,853
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameX86_microsoft-windows-d..wmanager-compositor_31bf3856ad364e35_6.3.9600.16455_none_9a4389725ade4666.manifest
File versionNot applicable
File size155,726
Date (UTC)04-Nov-2013
Time (UTC)06:07
PlatformNot applicable
File nameX86_microsoft-windows-directx-direct3d11_31bf3856ad364e35_6.3.9600.16455_none_84798551e92c6f4b.manifest
File versionNot applicable
File size714,950
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameX86_microsoft-windows-directx-dxgi_31bf3856ad364e35_6.3.9600.16455_none_cf3faece3a0d11b1.manifest
File versionNot applicable
File size112,637
Date (UTC)05-Nov-2013
Time (UTC)03:18
PlatformNot applicable
File nameX86_microsoft-windows-display_31bf3856ad364e35_6.3.9600.16455_none_ed0993a3fe34ef61.manifest
File versionNot applicable
File size25,485
Date (UTC)04-Nov-2013
Time (UTC)06:07
PlatformNot applicable

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Keywords: kbfix, kbexpertiseadvanced, kbsurveynew, atdownload, kb

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Article Info
Article ID : 2904594
Revision : 1
Created on : 1/7/2017
Published on : 11/12/2013
Exists online : False
Views : 321