Event 684: increasing use of elements and headers by SNABASE service

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Symptoms

Assume that you have a computer on which an instance of Microsoft Host Integration Server is running for a long time. In this situation, Event 684 is logged in the Application log. This event indicates a possible memory leak in header and element allocations that is causing an increasing number of elements and headers to be consumed by the SNABASE service.

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Cause

This issue occurs if I/O processing is not synchronized correctly.

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Resolution

Cumulative update information

The fix that resolves this issue is included in cumulative update package 1 for Host Integration Server 2013. For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2908834 Cumulative Update Package 1 for Host Integration Server 2013

The hotfix that resolves this issue is included in cumulative update package 9 for Host Integration Server 2010.

For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2897923 Cumulative Update 9 for Host Integration Server 2010

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