Hotfix KB2889821 for Office 2010 August 12, 2014 (Kb2428677-x-none.msp)

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix package, you must have either Microsoft Office 2010 Service Pack 1 (SP1) or Service Pack 2 (SP2) installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2510690
List of all Office 2010 SP1 packages

2687521
List of all Office 2010 SP2 packages

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 version

Download information

File name	File version	File size	Date	Time
Kb24286772010-kb2889821-fullfile-x86-glb.exe	14.0.7130.5000	9,974,896	18-Jul-2014	17:50

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Kb2428677-x-none.msp	Not Applicable	8,687,616	18-Jul-2014	04:46

Kb2428677-x-none.msp file information

File name	File version	File size	Date	Time
Wwlibcxm.dll	14.0.7130.5000	19,030,680	15-Jul-2014	12:04

x64 version

Download information

File name	File version	File size	Date	Time
Kb24286772010-kb2889821-fullfile-x64-glb.exe	14.0.7130.5000	11,924,328	18-Jul-2014	17:50

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Kb2428677-x-none.msp	Not Applicable	10,649,088	18-Jul-2014	04:50

Kb2428677-x-none.msp file information

File name	File version	File size	Date	Time
Wwlibcxm.dll	14.0.7130.5000	24,517,272	15-Jul-2014	12:19