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HIS2010: The SNABASE service tries to stop when you close a 3270 Emulator


View products that this article applies to.

Symptoms

When you close a 3270 Emulator immediately after you start it, the SNABASE service also tries to stop.

Notes
  • This issue occurs when the Autoconnect feature is enabled.
  • The SNABASE service continues to try to stop and can no longer be controlled.

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Cause

This issue occurs when the Windows 3270 Emulator signals a global event. This causes both the WIN 3270 Emulator and the SNABASE service to stop.

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Resolution

Cumulative update information

The fix that resolves this issue is included in cumulative update package 1 for Host Integration Server 2013. For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2908834  Cumulative Update Package 1 for Host Integration Server 2013
The hotfix that resolves this issue is included in Cumulative Update 9 for Host Integration Server 2010.

For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2897923  Cumulative Update 9 for Host Integration Server 2010

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kb

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Article Info
Article ID : 2889410
Revision : 1
Created on : 1/7/2017
Published on : 3/31/2014
Exists online : False
Views : 321