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Mailbox Replication service crashes when you try to move mailboxes in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

When you run the New-MoveRequest cmdlet in Exchange Management Shell (EMS) or create a move request in Exchange Management Console (EMC) to move a mailbox in a Microsoft Exchange Server 2010 environment, the Microsoft Exchange Mailbox Replication service crashes. Additionally, the following event is logged in the Application log:
Log Name: Application
Source: MSExchange Common
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
Description:
Watson report about to be sent for process id: ProcessId, with parameters: Paramter, MSExchangeMailboxReplication, mscorlib, M.W.Win32Native.ConvertSdToStringSd, System.AccessViolationException, xxxx, VersionNumber.

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Cause

This issue occurs because a System.AccessViolationException exception occurs in replication.

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Resolution

To resolve this issue, install the following update rollup:
2891587 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to create a local move request, go to the following Microsoft website:
How to create a local move request
For more information about the New-MoveRequest cmdlet, go to the following Microsoft website:
General information about the New-MoveRequest cmdlet

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2888406
Revision : 1
Created on : 1/7/2017
Published on : 11/25/2013
Exists online : False
Views : 398