This article describes update 2863909 for Microsoft Word 2013 that was released on April 8, 2014. The download links for this update are also included in this article.
This update provides the latest fixes for Word 2013. It also includes stability and performance improvements.
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This update provides the latest fixes for Word 2013. It also includes stability and performance improvements.
Download and install the update
You can use Windows Update to download and install the update (recommended).
To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
Note This update applies to the Microsoft Installer (.msi)-based edition of Office 2013. This update does not apply to Office 2013 Click-to-Run edition such as Microsoft Office 365 Home Premium.
How to determine the edition of Office 2013
- Start an Office 2013 application such as Microsoft Word 2013.
- On the File menu, click Account.
- For Office 2013 Click-to-Run edition, an Update Options item is displayed. For MSI-based Office 2013 edition, the Update Options item is not displayed.
Office 2013 Click-to-Run edition MSI-based Office 2013 edition 
119591 How to obtain Microsoft support files from online services
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Restart information
You do not have to restart the computer after you install this update.Issues that this update fixes
- Assume that you open a contact card that contains a PSTN number, and then you call the number by using Lync 2013. When the call ends you close the conversation window.
In this situation, when you open the Conversation view in Lync 2013, the conversation history of the call that you made in the previous step shows your user name (instead of the one of the user whom you called).
Additionally, when you open the Conversation History folder in Outlook, the conversation history of the call that you made in the previous step does not have a user name in the TO field. Additionally, the conversation history does not have detail information for the user in the item body. - You start Narrator.
When you open a Word document that contains many images in Word 2013, Word may crash. Then you may be prompted to download the images, and when it starts to download images, Word may crash again.
Similarly, when you open an attachment that contains many images from Outlook 2013, Outlook may crash. Then you may be prompted to download the images, and when it starts to download images, Outlook may crash again.