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  2. AD DS or AD LDS responds slowly to complex LDAP query that has a deeply nested filter on a Windows server

AD DS or AD LDS responds slowly to complex LDAP query that has a deeply nested filter on a Windows server

View products that this article applies to.

Symptoms

Assume that you have a Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2 server that has the Active Directory Domain Services (AD DS) or Active Directory Lightweight Directory Services (AD LDS) server role installed. This server receives a complex LDAP query that has a deeply nested filter. In this situation, the search performed by AD DS or AD LDS is slow.

For instructions to collect the query processing details, refer to the links in the "More Information" section.

When you enable NTDS diagnostics event logging to have the "15 Field Engineering" value set to level 5, you may see events such as the following that report queries as inefficient:


When you run the problematic query by using the STATS control, you may receive a summary that resembles the following:

Elapsed Time: 3641 (ms)
Returned 1 entries of 5223 visited - (0.02%)
Used Filter:
…
Used Indices:
DNT_index:7470:N

Pages Referenced : 33578
Pages Read From Disk : 534
Pages Pre-read From Disk : 121
Pages Dirtied : 0
Pages Re-Dirtied : 0
Log Records Generated : 0
Log Record Bytes Generated: 0

The query is marked as inefficient based on the relation between objects visited and objects returned. The reason that it visits so many objects is that it does not use the best selection of indices.

Note This issue also occurs on Windows 8.1, Windows 8, and Windows 7 on computers that have the AD LDS server role installed.

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Cause

This issue occurs because AD DS or AD LDS does not correctly use the defined indices in the LDAP query filter when it performs the search. Instead, it uses a generic index, such as DNT_INDEX.

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Resolution

To resolve this issue in Windows 8.1 or Windows Server 2012 R2, install update rollup 2955164.

To resolve this issue in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2, install the hotfix that is described in this article.



Important notes:
  • LDAP queries that reference attributes that are not defined in the AD schema may be serviced more slowly by AD DS or AD LDS servers that have the KB 2862304 fix installed or that run Windows Server 2012 R2.
  • Microsoft is aware of this issue, and we are working on an update to KB 2862304. More information will be posted to this article when the updated fix is available.
  • To work around this issue, use one of the following methods, as appropriate:

    • Change the queries to reference existing attributes.
    • Add currently undefined attributes to the AD schema.
    • Direct relevant LDAP queries to AD DS or AD LDS servers that do not have update 2862304 or hotfix 2862304 installed. This includes Windows Server 2012 R2 RTM DCs.

Update information for Windows 8.1 and Windows Server 2012 R2

For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2955164 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: May 2014

Hotfix information for Windows 8, Windows Server 2012, Windows 7, and Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 8.1
  • Windows Server 2012 R2
  • Windows 8
  • Windows Server 2012
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    VersionProductMilestoneService branch
    6.2.920 0.20xxxWindows 8 and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and for Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Ntdsctrs.iniNot applicable58,61407-Feb-201307:07Not applicable
Report.ad.xmlNot applicable25,55007-Feb-201307:09Not applicable
Rules.ad.xmlNot applicable8,40307-Feb-201307:07Not applicable
Ntdsctrs.iniNot applicable58,20207-Feb-201305:37Not applicable
Report.ad.xmlNot applicable23,91407-Feb-201305:39Not applicable
Rules.ad.xmlNot applicable7,52407-Feb-201305:37Not applicable
Ntdsctrs.iniNot applicable61,94607-Feb-201303:24Not applicable
Report.ad.xmlNot applicable24,07607-Feb-201303:29Not applicable
Rules.ad.xmlNot applicable7,69507-Feb-201303:24Not applicable
Ntdsctrs.iniNot applicable62,83607-Feb-201305:22Not applicable
Report.ad.xmlNot applicable28,89107-Feb-201305:26Not applicable
Rules.ad.xmlNot applicable11,54607-Feb-201305:22Not applicable
Ntdsctrs.iniNot applicable54,53807-Feb-201303:24Not applicable
Report.ad.xmlNot applicable22,92907-Feb-201303:30Not applicable
Rules.ad.xmlNot applicable7,25507-Feb-201303:24Not applicable
Ntdsctrs.iniNot applicable61,05207-Feb-201303:24Not applicable
Report.ad.xmlNot applicable24,50307-Feb-201303:29Not applicable
Rules.ad.xmlNot applicable8,03007-Feb-201303:24Not applicable
Ntdsctrs.iniNot applicable66,98007-Feb-201306:21Not applicable
Report.ad.xmlNot applicable23,64607-Feb-201306:23Not applicable
Rules.ad.xmlNot applicable7,87407-Feb-201306:21Not applicable
Ntdsctrs.iniNot applicable61,82807-Feb-201303:24Not applicable
Report.ad.xmlNot applicable24,82107-Feb-201303:28Not applicable
Rules.ad.xmlNot applicable8,16807-Feb-201303:24Not applicable
Ntdsctrs.iniNot applicable58,40807-Feb-201305:20Not applicable
Report.ad.xmlNot applicable25,48207-Feb-201305:24Not applicable
Rules.ad.xmlNot applicable8,28407-Feb-201305:19Not applicable
Ntdsctrs.iniNot applicable58,87007-Feb-201307:28Not applicable
Report.ad.xmlNot applicable24,09007-Feb-201307:30Not applicable
Rules.ad.xmlNot applicable8,17707-Feb-201307:28Not applicable
Ntdsctrs.iniNot applicable40,80407-Feb-201303:24Not applicable
Report.ad.xmlNot applicable23,02707-Feb-201303:29Not applicable
Rules.ad.xmlNot applicable8,89107-Feb-201303:24Not applicable
Ntdsctrs.iniNot applicable40,26607-Feb-201306:27Not applicable
Report.ad.xmlNot applicable23,78907-Feb-201306:29Not applicable
Rules.ad.xmlNot applicable8,29307-Feb-201306:27Not applicable
Ntdsctrs.iniNot applicable57,74407-Feb-201305:21Not applicable
Report.ad.xmlNot applicable23,94507-Feb-201305:24Not applicable
Rules.ad.xmlNot applicable7,44407-Feb-201305:20Not applicable
Ntdsctrs.iniNot applicable63,83407-Feb-201306:28Not applicable
Report.ad.xmlNot applicable23,90607-Feb-201306:31Not applicable
Rules.ad.xmlNot applicable7,83907-Feb-201306:28Not applicable
Ntdsctrs.iniNot applicable59,30607-Feb-201306:11Not applicable
Report.ad.xmlNot applicable24,77907-Feb-201306:13Not applicable
Rules.ad.xmlNot applicable8,33207-Feb-201306:11Not applicable
Ntdsctrs.iniNot applicable58,10207-Feb-201305:45Not applicable
Report.ad.xmlNot applicable24,29707-Feb-201305:47Not applicable
Rules.ad.xmlNot applicable7,82507-Feb-201305:45Not applicable
Ntdsctrs.iniNot applicable60,37807-Feb-201305:44Not applicable
Report.ad.xmlNot applicable24,89407-Feb-201305:46Not applicable
Rules.ad.xmlNot applicable8,08007-Feb-201305:44Not applicable
Ntdsctrs.iniNot applicable57,34407-Feb-201306:16Not applicable
Report.ad.xmlNot applicable27,90607-Feb-201306:18Not applicable
Rules.ad.xmlNot applicable10,52607-Feb-201306:16Not applicable
Ntdsctrs.iniNot applicable59,49807-Feb-201306:22Not applicable
Report.ad.xmlNot applicable24,06207-Feb-201306:24Not applicable
Rules.ad.xmlNot applicable7,62307-Feb-201306:22Not applicable
Ntdsctrs.iniNot applicable55,04607-Feb-201306:55Not applicable
Report.ad.xmlNot applicable23,88907-Feb-201306:58Not applicable
Rules.ad.xmlNot applicable7,63507-Feb-201306:55Not applicable
Ntdsctrs.iniNot applicable35,61207-Feb-201305:48Not applicable
Report.ad.xmlNot applicable22,75707-Feb-201305:50Not applicable
Rules.ad.xmlNot applicable7,03607-Feb-201305:48Not applicable
Ntdsctrs.iniNot applicable36,70807-Feb-201307:01Not applicable
Report.ad.xmlNot applicable22,78107-Feb-201307:03Not applicable
Rules.ad.xmlNot applicable7,05907-Feb-201307:00Not applicable
Ntdsctrs.iniNot applicable36,68807-Feb-201305:19Not applicable
Report.ad.xmlNot applicable22,78107-Feb-201305:23Not applicable
Rules.ad.xmlNot applicable7,05907-Feb-201305:19Not applicable
Ntdsa.mofNot applicable227,76502-Jun-201214:31Not applicable
Ntdsai.dll6.2.9200.210203,275,26419-Apr-201404:24x64
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    1.22xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Ntdsa.mofNot applicable227,76505-Nov-201001:54Not applicable
Ntdsai.dll6.1.7601.226452,025,47202-Apr-201402:18x86
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Ntdsctrs.iniNot applicable58,48602-Apr-201404:16Not applicable
Report.ad.xmlNot applicable25,55002-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable8,36802-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable61,68402-Apr-201404:16Not applicable
Report.ad.xmlNot applicable24,06902-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable7,69502-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable54,28602-Apr-201402:33Not applicable
Report.ad.xmlNot applicable22,92902-Apr-201402:34Not applicable
Rules.ad.xmlNot applicable7,25502-Apr-201402:33Not applicable
Ntdsctrs.iniNot applicable60,80002-Apr-201404:16Not applicable
Report.ad.xmlNot applicable24,50302-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable8,03102-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable61,50202-Apr-201404:16Not applicable
Report.ad.xmlNot applicable24,82102-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable8,16802-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable58,15602-Apr-201404:16Not applicable
Report.ad.xmlNot applicable25,48202-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable8,28402-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable58,59002-Apr-201404:17Not applicable
Report.ad.xmlNot applicable24,09002-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable8,17702-Apr-201404:20Not applicable
Ntdsctrs.iniNot applicable40,58002-Apr-201404:16Not applicable
Report.ad.xmlNot applicable23,02702-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable8,89102-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable40,03402-Apr-201404:17Not applicable
Report.ad.xmlNot applicable23,79002-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable8,29302-Apr-201404:20Not applicable
Ntdsctrs.iniNot applicable63,53002-Apr-201404:16Not applicable
Report.ad.xmlNot applicable23,90002-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable7,83902-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable58,99002-Apr-201404:16Not applicable
Report.ad.xmlNot applicable24,77902-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable8,33202-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable57,83402-Apr-201404:16Not applicable
Report.ad.xmlNot applicable24,29702-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable7,82102-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable60,31002-Apr-201404:16Not applicable
Report.ad.xmlNot applicable24,92202-Apr-201403:56Not applicable
Rules.ad.xmlNot applicable8,11502-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable57,25802-Apr-201404:16Not applicable
Report.ad.xmlNot applicable27,90602-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable10,52602-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable59,23002-Apr-201404:16Not applicable
Report.ad.xmlNot applicable24,06202-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable7,62302-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable54,78002-Apr-201404:17Not applicable
Report.ad.xmlNot applicable23,88902-Apr-201403:58Not applicable
Rules.ad.xmlNot applicable7,63502-Apr-201404:20Not applicable
Ntdsctrs.iniNot applicable34,78202-Apr-201404:16Not applicable
Report.ad.xmlNot applicable22,75702-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable7,02402-Apr-201404:19Not applicable
Ntdsctrs.iniNot applicable36,46402-Apr-201404:16Not applicable
Report.ad.xmlNot applicable22,78102-Apr-201403:57Not applicable
Rules.ad.xmlNot applicable7,05902-Apr-201404:19Not applicable
Ntdsa.mofNot applicable227,76505-Nov-201001:54Not applicable
Ntdsai.dll6.1.7601.226452,753,02402-Apr-201402:39x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
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Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7 and Windows Server 2008 R2
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More Information

For more information about this issue, click the following article numbers to view the articles in the Microsoft Knowledge Base:
314980 How to configure Active Directory diagnostic event logging in Windows Server 2003 and in Windows 2000 Server
951581 LDAP queries are executed more slowly than expected in the AD or LDS/ADAM directory service and Event ID 1644 may be logged
For more information about the STATS control, see the following articles:
STATS control information

Example for how to use STATS control in LDP

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Keywords: kb, kbqfe, kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew, kbautohotfix

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Article Info
Article ID : 2862304
Revision : 1
Created on : 1/7/2017
Published on : 1/21/2015
Exists online : False
Views : 559