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You cannot mount a new volume in Windows 8 or Windows Server 2012

View products that this article applies to.

Symptoms

Assume that you have a computer that is running Windows 8 or Windows Server 2012. When you try to create a new volume and mount the new volume to an NTFS folder by using Disk Manager, you receive the following error message: 

The volume was created successfully but it was not assigned an access path. Retry assigning the access path by using the change drive letters and paths task.

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Resolution

Update information

To resolve this issue, install update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2836988 Windows 8 and Windows Server 2012 update rollup: May 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2855453
Revision : 1
Created on : 1/7/2017
Published on : 6/28/2013
Exists online : False
Views : 258