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Display names of federated contacts do not appear in a Lync Server 2013 environment

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Symptoms

The display names of federated contacts do not appear in a Lync client after you configure federation in Microsoft Lync Server 2013.

Note This issue occurs if the contacts are added to the contact list.

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Cause

This issue occurs because the Unified Communication Web API (UCWA) does not call the ContactCard control. This control is required to display the names of federated contacts.

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Resolution

To resolve this issue, install the cumulative update that is described in the following article in the Microsoft Knowledge Base:
2835435 Description of the cumulative update 5.0.8308.420 for Lync Server 2013, Web Components: July 2013

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References

For more information about UCWA events, see the following TechNet website:
UCWA Events

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Keywords: kbfix, kbqfe, kbsurveynew, kbentirenet, kb

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Article Info
Article ID : 2846478
Revision : 1
Created on : 1/7/2017
Published on : 7/1/2013
Exists online : False
Views : 221