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"The rules on this computer do not match the rules on Microsoft Exchange" error when you manage rules by using Outlook 2013 in an Exchange Server 2010 environment

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Symptoms

Assume that you create more than 50 Microsoft Outlook rules in a Microsoft Exchange Server 2010 environment. You try to create or manage a rule by using Outlook 2013. In this situation, you receive the following error message:
The rules on this computer do not match the rules on Microsoft Exchange. Only one set of rules can be kept. You will usually want to keep the rules on the server. Which rules do you want to keep?

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Cause

This issue occurs because Outlook 2013 has rules validation. This causes a mismatch of the client-side and server-side rules when there are more than 50 rules.

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Resolution

To resolve this issue, install the following update rollup:
2891587 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2840454
Revision : 1
Created on : 1/7/2017
Published on : 12/27/2013
Exists online : False
Views : 354