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The lock screen displays incorrectly in Windows 8 on an ultra-high-definition display

View products that this article applies to.

Symptoms

After you connect a Windows 8-based computer to an ultra-high-definition display such as a 4K2K monitor, you experience the following issues:
  • The lock screen and the sign-in screen are shown at the same time.
  • The lock screen image is not displayed in full-screen view.

This issue occurs with displays that have resolutions greater than 2560 × 2560.

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Resolution

Update information 

To resolve this issue, install update rollup 2845533. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2845533 Windows RT, Windows 8, and Windows Server 2012 update rollup: June 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbprb, kbbug, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2834654
Revision : 2
Created on : 11/14/2019
Published on : 11/14/2019
Exists online : False
Views : 244