Description of the Office 2010 hotfix package (Mso-x-none.msp): August 13, 2013

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix package, you must have either Microsoft Office 2010 Service Pack 1 (SP1) or Service Pack 2 (SP2) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2510690 List of all Office 2010 SP1 packages

2687521 List of all Office 2010 SP2 packages

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Active Clipboard that executes many functionality during copy and paste operations is integrated in Microsoft Office 2010. After you install this hotfix package, you can follow these steps to turn off Active Clipboard completely:

Notes 

• Exit all Office applications before you modify the registry.
• After you turn off Active Clipboard completely, you cannot use the functionality that is described on the following Microsoft website:
  
  Copy and paste multiple items by using the Office Clipboard

1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then select the following registry subkey:
   HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\General\
3. On the Edit menu, point to New, and then click DWORD Value.
4. Type AcbControl, and then press Enter.
5. In the Details pane, right-click AcbControl, and then click Modify.
6. In the Value data box, type 2147483648, and then click OK.
7. Exit Registry Editor.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 version
Download information

File name	File version	File size	Date	Time
Mso2010-kb2817579-fullfile-x86-glb.exe	14.0.7106.5000	9,995,336	25-Jul-13	16:34

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Mso-x-none.msp	Not Applicable	9,457,664	24-Jul-13	7:43

Mso-x-none.msp file information

File name	File version	File size	Date	Time
Mso.dll.x86	14.0.7106.5000	18,635,968	24-Jul-13	1:15

x64 version
Download information

File name	File version	File size	Date	Time
Mso2010-kb2817579-fullfile-x64-glb.exe	14.0.7106.5000	19,653,280	25-Jul-13	16:34

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Mso-x-none.msp	Not Applicable	19,096,064	24-Jul-13	7:43

Mso-x-none.msp file information

File name	File version	File size	Date	Time
Mso.dll.x64	14.0.7106.5000	24,286,400	24-Jul-13	1:19
Mso.dll.x86	14.0.7106.5000	18,635,968	24-Jul-13	1:15