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FIX: An update is available for HPC Pack 2008 R2 clusters that contain Microsoft Azure nodes

View products that this article applies to.

Symptoms

This update fixes the following issues that may occur when you manage a Microsoft HPC Pack 2008 R2 cluster that contains Microsoft Azure nodes:
  • When you try to use an availability policy to schedule Microsoft Azure nodes that are connected to a high-availability head node, the nodes may not come online. The deployment may fail because both head nodes try to start the Microsoft Azure nodes at the same time. This hotfix enables the active head node to perform this action.
  • When you try to take active Microsoft Azure nodes offline, those nodes may get stuck in the "draining" state. This behavior may occur if the head node or the server that is hosting the cluster's SQL database is under high load when the operations are tried. This hotfix makes the cluster more resistant to time-out related issues.
  • Microsoft Azure nodes may enter the "error" state because of an issue with the HPC diagnostics/monitoring service. In this case, the node is not listed as online and available for use until it is restarted. This hotfix resolves the problem in which the diagnostic service blocks the node.

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Resolution

To resolve these issues, apply this hotfix. This hotfix must be run on all nodes and client computers.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: 
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft HPC Pack 2008 R2 Service Pack 4 (SP4) installed to apply this hotfix. For more information about HPC Pack 2008 R2 SP4, go to the following Microsoft Download Center website:

HPC Pack 2008 R2 Service Pack 4

Restart information

You may have to restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For the x86-based version of Microsoft HPC Pack 2008 R2
File nameFile versionFile sizeDateTimePlatform
Clustermodel3.4.4179.0651,26422-Jan-201301:46Not applicable
Configurationservice3.4.4179.0233,47222-Jan-201301:46Not applicable
For the x64-based version of Microsoft HPC Pack 2008 R2
File nameFile versionFile sizeDateTimePlatform
Clustermodel3.4.4179.0651,26422-Jan-201301:46Not applicable
Configurationservice3.4.4179.0233,47222-Jan-201301:46Not applicable
Hpcazureruntime.cspkgNot Applicable36,938,76422-Jan-201303:17Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbbug, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 2802121
Revision : 1
Created on : 1/7/2017
Published on : 6/20/2014
Exists online : False
Views : 268