Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. An information item is displayed as an error item in a BPA report when you run Lync Server 2010, BPA in a virtualized environment

An information item is displayed as an error item in a BPA report when you run Lync Server 2010, BPA in a virtualized environment

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install Microsoft Lync Server 2010, Best Practices Analyzer (BPA) on a Lync Server 2010 server in a virtualized environment. 
  • You run a BPA scan.
  • You view the BPA report after the scan is completed.
In this scenario, the following item is unexpectedly listed in the All Issues tab as an error item:

Server <servername> is running VMware virtualization software. See Lync Server 2010 virtualization whitepaper for implementation details.

Note The expected action is that the item is listed in the Information Items tab. 

Additionally, if you select the Tree Report view, the name of the root node is displayed as Microsoft Lync Server 1010.

Note The expected name of the root node is Microsoft Lync Server 2010.

↑ Back to the top

Cause

This issue occurs because the "fComputerVMWareDetected" virtual machine detection rule in the rtcbpa.CommonTypes.xml configuration file incorrectly defines the "VMWare detected" title as "Error".

Note By default, rtcbpa.CommonTypes.xml is located in the following path on the server:C:\Program Files\Microsoft Lync Server 2010\BPA\en

↑ Back to the top

Resolution

To resolve this issue, install the cumulative update:
2672346 Description of the cumulative update for Lync Server 2010, Best Practices Analyzer: February 2013

↑ Back to the top

More Information

For more information about Best Practices Analyzer, go to following Microsoft website:
 
General information about Best Practices Analyzer
For more information about server virtualization in Microsoft Lync Server 2010, download the file in the following Microsoft website:
 
Server Virtualization in Microsoft Lync Server 2010
For more information about how to run in virtualized environment, go to following Microsoft website:
 
How to run in a virtualized environment

↑ Back to the top

Keywords: kb, kbfix, kbexpertisebeginner, kbqfe, kbsurveynew

↑ Back to the top

Article Info
Article ID : 2800388
Revision : 2
Created on : 5/20/2020
Published on : 5/20/2020
Exists online : False
Views : 293