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  2. Changes are not updated in the ABS databases for a user whose distinguished name is changed in AD DS in a Lync Server 2013 environment

Changes are not updated in the ABS databases for a user whose distinguished name is changed in AD DS in a Lync Server 2013 environment

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Symptoms

Assume that you change a user's distinguished name in Active Directory Domain Services (AD DS) in a Microsoft Lync Server 2013 environment. In this situation, other changes for the user are not updated in the Address Book Service (ABS) databases. Therefore, when you sign in to a Lync Server 2013 client and then try to search for the user in the address book, the original information is returned.

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Cause

This issue occurs because the ABS incorrectly handles the situation in which the user's distinguished name is changed.

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Resolution

To resolve the issue, install the following cumulative updates:
2781547 Description of the cumulative update for Lync Server 2013: February 2013
2781564 Description of the cumulative update for Lync Server 2013, Web Components: February 2013
2781550 Description of the cumulative update for Lync Server 2013, Core Components: February 2013

Note After you install these updates, you must also run the Update-CsAddressBook cmdlet in the Lync Server 2013 environment.

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More Information

For more information about the release notes for Lync Server 2013, go to the following Microsoft website:
General information about release notes for Lync Server 2013

For more information about distinguished names, go to the following Microsoft website:
General information about distinguished names
For more information about the ABS, go to the following Microsoft website:
General information about the Address Book Service

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2798145
Revision : 1
Created on : 1/7/2017
Published on : 2/27/2013
Exists online : False
Views : 507