Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Registrar service crashes on a Lync Server 2010 server that has SBA or SBS deployed in branch sites

Registrar service crashes on a Lync Server 2010 server that has SBA or SBS deployed in branch sites

View products that this article applies to.

Symptoms

Assume that you have branch sites in the topology of a Microsoft Lync Server 2010 environment. You deploy Survivable Branch Appliances (SBA) or Survivable Branch Servers (SBS) to the environment. In this situation, the Registrar service (RTCSrv.exe) may crash on a Lync Server 2010 server in the environment. 

↑ Back to the top

Cause

This issue occurs because the Registrar service encounters an access violation when the Registrar service tries to register a branch user whose home server is set to a branch site.

↑ Back to the top

Resolution

To resolve this issue, install the following cumulative update:
2791381 Description of the cumulative update for Lync Server 2010: March 2013

↑ Back to the top

More Information

For more information about how to deploy a Survivable Branch Appliance or Survivable Branch Server, go to the following Microsoft website:
How to deploy a Survivable Branch Appliance or Survivable Branch Server
For more information about the Survivable Branch Appliance and the Survivable Branch Server, go to the following Microsoft website:
General information about the Survivable Branch Appliance and the Survivable Branch Server

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2796755
Revision : 1
Created on : 1/7/2017
Published on : 3/14/2013
Exists online : False
Views : 284