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Exchange Mailbox Assistants service crashes when you try to change a recurring calendar item or publish free/busy data in an Exchange Server 2010 environment


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Symptoms

Assume that a calendar contains some recurring meetings or appointments in a Microsoft Exchange Server 2010 environment. Additionally, assume that you try to change a single item in a series of recurring calendar items (for example, you change the recurring range of a single item), or you try to publish the calendar's free/busy data. In this scenario, the Microsoft Exchange Mailbox Assistants service (MSExchangeMailboxAssistants.exe) crashes on the Exchange Server 2010 Mailbox server.

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Cause

This issue occurs because a System.ArgumentOutOfRangeException exception occurs when the Exchange Mailbox Assistants service processes a recurring calendar item that contains corrupted recurrence binary large object (BLOB) data.

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Resolution

To resolve this issue, install the following update rollup:
2746164 Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to publish free/busy data, go to the following Microsoft website:For more information about recurrence BLOBs, go to the following Microsoft website:

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2787023
Revision : 1
Created on : 1/7/2017
Published on : 2/12/2013
Exists online : False
Views : 314