Description of the Access 2013 hotfix package (Ace-x-none.msp): February 12, 2013

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix package.

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

Note The following is the registry information for the second bug that is described in the "Symptoms" section.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then select the following registry subkey:
   
   HKEY_LOCAL_MACHINE\Software\Microsoft\Office\15.0\Access Connectivity Engine\Engines
   Note If you install the 32-bit version of Office 2013 on a 64-bit version of Windows, the registry subkey is located at the following path:
   
   HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\15.0\Access Connectivity\Engine\Engines
3. On the Edit menu, point to New, and then click DWORD Value.
4. Type WorkingSetSleep, and then press Enter.
5. In the Details pane, right-click WorkingSetSleep, and then click Modify.
6. In the Value data box, type a value that is larger than 0, and then click OK.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.