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Corrupted Japanese DBCS characters when you send a meeting request or post a reply to a posted item in a public folder in an Exchange Server 2010 environment

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Symptoms

Assume that you access a mailbox by using the Outlook Web App (OWA) in a Microsoft Exchange Server 2010 environment. Then you perform one of the following actions: 
  • You create a meeting request that contains single-byte Kana characters and then send the meeting request.
  • You post a reply to a posted item that contains single-byte Kana characters in a public folder.

In this situation, Japanese double-byte character set (DBCS) characters in the meeting request or in the new posted item become corrupted.

Note If you check the value of the PR_INTERNET_CPID MAPI property of the corrupted item, the value is stamped as 50222.

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Cause

This issue occurs because the Exchange server does not use the value of the PreferredInternetCodePageForShiftJis parameter to create a new object when the server processes a new meeting request or posted item.

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Resolution

To resolve this issue, install the following update rollup:
2746164 Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

This issue persists after you apply Update Rollup 2 for Exchange Server 2010 Service Pack 2 (SP2) and configure the PreferredInternetCodePageForShiftJis parameter that is described in KB 2642153. For more information about KB 2642153, see the following Microsoft Knowledge Base article:
2642153 Japanese DBCS characters are corrupted when you reply to a message or forward a message

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Keywords: kb, kbexpertiseinter, kbsurveynew, kbfix, kbqfe

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Article Info
Article ID : 2733608
Revision : 2
Created on : 11/14/2019
Published on : 11/14/2019
Exists online : False
Views : 276