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File name of a saved attachment is incorrect when you use OWA in Firefox 8 in an Exchange Server 2010 environment

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Symptoms

Consider the following scenario:
  • You log on to a mailbox by using Microsoft Outlook Web App in Firefox 8 in a Microsoft Exchange Server 2010 environment.
  • You open an email message that contains an attachment in Outlook Web App (OWA).
  • You save the attachment as File_name.type. For example, you save the attachment as File_name.xlsx.
In this scenario, the attachment is saved as attachment.ashx instead of file.xlsx.

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Cause

This issue occurs because the file name of the attachment is enclosed in quotation marks in the code for Firefox 8. Therefore, the attachment is saved incorrectly.

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Resolution

To resolve this issue, install the following update rollup:
2661854 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2694473
Revision : 1
Created on : 1/7/2017
Published on : 5/11/2012
Exists online : False
Views : 177