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A user in a trusted account forest cannot use the EMC to manage an Exchange Server 2010 SP2 server


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Symptoms

Consider the following scenario:
  • You have a resource forest (forest A) and a trusted account forest (forest B) in a Microsoft Exchange Server 2010 environment.
  • You install Exchange Server 2010 Service Pack 2 (SP2) on the Exchange Server 2010 server.
  • You link a Universal Security Group (USG) in forest B to a role group in forest A.
  • A user is a member of the USG and has permissions to manage the Exchange Server 2010 server in forest A.
  • You remove the USG from the Active Directory Domain Service in forest B.
  • The user opens the Exchange Management Console (EMC) in forest A, and then the user tries to expand the Microsoft Exchange On-Premises node.
In this scenario, the user receives the following error message:
Initialization failed
The following error occurred when retrieving user information for 'domain name\account':
Unexpected error XXXXXXXX while executing command 'Get-Linkedrolegroupforlogonuser'.

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Cause

The issue occurs because the group security identifier (SID) of the user is corrupted or invalid. Therefore, an exception occurs, and EMC cannot be initialized.

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Resolution

To resolve this issue, install the following cumulative update:
2661854 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2


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More Information

For more information about how to create a linked role group, visit the following Microsoft website:

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2672225
Revision : 1
Created on : 1/7/2017
Published on : 5/11/2012
Exists online : False
Views : 216