Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You encounter failures when you run the Test-EcpConnectivity cmdlet to test Exchange Control Panel connectivity in an Exchange Server 2010 environment

You encounter failures when you run the Test-EcpConnectivity cmdlet to test Exchange Control Panel connectivity in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

In a Microsoft Exchange Server 2010 environment, you encounter failures when you run the Test-EcpConnectivity cmdlet to test Exchange Control Panel connectivity to a server that is running Exchange Server 2010 and has the Client Access server role installed. Also, if the Exchange Server 2010 environment is monitored by Microsoft System Center Operations Manager (SCOM) 2007 R2, the administrator receives the following alerts every five minutes because this cmdlet is executed:
Source: MSExchange Monitoring ECPConnectivity External
Id: 1001
Type: Error
Message: One or more of the ECP connectivity tests failed.
Detailed information:
Target: Client Access Server|Site

Error: The server didn't return a user context cookie.

↑ Back to the top

Cause

This issue occurs because the Test-EcpConnectivity cmdlet uses an invalid user-agent string in HTTP requests when it tries to connect to the Exchange Server 2010 Client Access server.

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2661854 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about the Test-EcpConnectivity cmdlet, visit the following Microsoft website:
General information about the Test-EcpConnectivity cmdlet
For more information about user-agent strings, visit the following Microsoft website:
General information about user-agent strings
For more information about Exchange Control Panel connectivity transaction failures, visit the following Microsoft website:
General information about Exchange Control Panel connectivity transaction failures

↑ Back to the top

Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2652730
Revision : 1
Created on : 1/7/2017
Published on : 4/16/2012
Exists online : False
Views : 242