Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

A user can log on to a mailbox by using Outlook for Mac 2011 unexpectedly in an Exchange Server 2010 environment


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You enable access to Exchange Web Services (EWS) in a Microsoft Exchange Server 2010 environment.
  • You disable access to a mailbox for Microsoft Outlook for Mac 2011 in Exchange Web Services. To do this, you run the Set-CasMailbox or Set-OrganizationConfig cmdlet and set the EwsAllowMacOutlook parameter to false in the Exchange Management Console.
  • A user uses Outlook for Mac 2011 to log on to the mailbox through Exchange Web Services.
In this scenario, the user can log on to the mailbox unexpectedly. 

↑ Back to the top


Cause

This issue occurs because the user agent string for which EWS searches is set to Microsoft-MacOutlook instead of MacOutlook.

↑ Back to the top


Resolution

To resolve this issue, install the following cumulative update:
2661854 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2

↑ Back to the top


Workaround

To work around this issue, run the following cmdlet in the Exchange Management Console:
Set-CasMailbox -Identity MailboxIdParameter -EwsEnabled:$true -EwsApplicationAccessPolicy EwsBlockList -EwsBlockList “*MacOutlook*”

↑ Back to the top


More Information

For more information about the Set-OrganizationConfig command, visit the following Microsoft website:
For more information about the Set-CASMailbox command, visit the following Microsoft website:

↑ Back to the top


Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2630808
Revision : 1
Created on : 1/7/2017
Published on : 4/16/2012
Exists online : False
Views : 207