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  2. The Test-CsPstnPeerToPeerCall command cannot run through a NET gateway in a Lync Server 2010 deployment

The Test-CsPstnPeerToPeerCall command cannot run through a NET gateway in a Lync Server 2010 deployment

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Symptoms

The Test-CsPstnPeerToPeerCall synthetic transaction does not run through a NET gateway successfully in a Microsoft Lync Server 2010 deployment.

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Cause

This issue occurs because the volume value of the dual tone multi-frequency (DTMF) digits is too low. Therefore, the DTMF digits that are sent through the NET gateway cannot be recognized by the client.

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Resolution

To resolve this issue, install the following cumulative update:
2514981 Description of the cumulative update for Lync Server 2010, Core Components: November 2011


Note After the update is installed, the volume value of the DTMF digits increased from -32dB to 10 dB.

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More Information

For more information about the Test-CsPstnPeerToPeerCall command, visit the following Microsoft website:
General information about the Test-CsPstnPeerToPeerCall command
For more information about the new features in Lync Server 2010, visit the following Microsoft website:
General information about the new features in Lync Server 2010


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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertisebeginner, kb

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Article Info
Article ID : 2621842
Revision : 1
Created on : 1/7/2017
Published on : 11/19/2011
Exists online : False
Views : 334