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Unexpectedly slow startup or logon process in Windows Server 2008 R2 or in Windows 7

View products that this article applies to.

Symptoms

When you do one of the following on a computer that is running Windows Server 2008 R2 or Windows 7, the operation may take a long time to complete:

  • Start the computer
  • Log on to Windows
For example, the computer takes three or more minutes to start.

In the application event log, you may see the following events:

Log Name: Application
Source: Microsoft-Windows-WMI
Event ID: 65
Task Category: None
Level: Warning
Keywords: Classic
Description:
Windows Management Instrumentation (WMI) Service is starting to restore the WMI repository

Log Name: Application
Source: Microsoft-Windows-WMI
Event ID: 43
Task Category: None
Level: Warning
Keywords: Classic
Description:
Windows Management Instrumentation ADAP failed to connect to namespace \\.\root\cimv2 with the following error 0x80080008

Log Name: Application
Source: Microsoft-Windows-WMI
Event ID: 5614
Task Category: None
Level: Information
Keywords: Classic
Description:
During the service startup, the Windows Management Instrumentation service was unable to locate the repository files. A new repository will be created based on the auto-recovery mechanism.

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Cause

This issue occurs because the Windows Management Instrumentation (WMI) component unnecessarily performs a full validation of the WMI repository. A full validation of the WMI repository is a time-consuming operation.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously-released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.1.760
    0.21xxx    		Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.21xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Repdrvfs.dll6.1.7600.21058301,56821-Sep-201104:35x86
Repdrvfs.dll6.1.7601.21824301,56821-Sep-201106:14x86


For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Repdrvfs.dll6.1.7600.21058453,63221-Sep-201105:26x64
Repdrvfs.dll6.1.7601.21824453,63221-Sep-201106:09x64
Repdrvfs.dll6.1.7600.21058301,56821-Sep-201104:35x86
Repdrvfs.dll6.1.7601.21824301,56821-Sep-201106:14x86


For all supported IA-64–based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Repdrvfs.dll6.1.7600.210581,067,00821-Sep-201104:13IA-64
Repdrvfs.dll6.1.7601.218241,067,00821-Sep-201104:14IA-64
Repdrvfs.dll6.1.7600.21058301,56821-Sep-201104:35x86
Repdrvfs.dll6.1.7601.21824301,56821-Sep-201106:14x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The following call stack information is generated when this issue occurs:

repdrvfs!SCachePage::operator=+0x33
repdrvfs!std::vector<SCachePage,wbem_allocator<SCachePage> >::erase+0x35
repdrvfs!CPageCache::Read+0x157
repdrvfs!CPageFile::GetPage+0x157
repdrvfs!ValidateBTreeAgainstObjHeap+0x357
repdrvfs!PerformAllValidations+0x2c6
repdrvfs!VerifyRepositoryOnline+0x2b
repdrvfs!VerifyRepository+0x173
repdrvfs!CPageSource::Startup+0x3dc
repdrvfs!CPageSource::Init+0x56f
repdrvfs!CFileCache::InnerInitialize+0x9f
repdrvfs!CFileCache::Initialize+0x78
repdrvfs!CRepository::Initialize+0x21e
repdrvfs!CRepository::Logon+0xd2
wbemcore!CRepository::Init+0x21a
wbemcore!InitSubsystems+0x189
wbemcore!ConfigMgr::InitSystem+0x1720
wbemcore!EnsureInitialized+0x1b8
wbemcore!InitAndWaitForClient+0x165
wbemcore!CWbemLevel1Login::ConnectorLogin+0x3b
wbemcore!CWbemLevel1Login::NTLMLogin+0x29
RPCRT4!Invoke+0x65

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameUpdate.mum
File versionNot applicable
File size2,661
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameX86_c77b9ede36870a4cc903c4fd9792dbed_31bf3856ad364e35_6.1.7600.21058_none_e1516b582204b27d.manifest
File versionNot applicable
File size709
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameX86_d7629dfdf80d500eb8bb5d352003c59e_31bf3856ad364e35_6.1.7601.21824_none_9208a8a71f9516fb.manifest
File versionNot applicable
File size709
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameX86_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7600.21058_none_7ec4ff11ab41718d.manifest
File versionNot applicable
File size3,614
Date (UTC)21-Sep-2011
Time (UTC)05:06
PlatformNot applicable
File nameX86_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7601.21824_none_80c7f477a852ee2f.manifest
File versionNot applicable
File size3,614
Date (UTC)21-Sep-2011
Time (UTC)06:46
PlatformNot applicable


Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_2012148157ade8ef4931149763e5d882_31bf3856ad364e35_6.1.7600.21058_none_82c0a86b48e2fb8e.manifest
File versionNot applicable
File size713
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameAmd64_3ecf40fe2382eccbbe3e4d06f971a8f9_31bf3856ad364e35_6.1.7601.21824_none_2690b7e39d402613.manifest
File versionNot applicable
File size713
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameAmd64_4adb04db65142a40983802f5c7c714c0_31bf3856ad364e35_6.1.7601.21824_none_f7339d8a6a2dcb92.manifest
File versionNot applicable
File size713
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameAmd64_aedb8a9475383f7cbd96de5e9a624cb0_31bf3856ad364e35_6.1.7601.21824_none_8674af1109a1d426.manifest
File versionNot applicable
File size1,068
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameAmd64_bee943693284571bc0a3dc3cdaf7bd96_31bf3856ad364e35_6.1.7600.21058_none_75c71706d2c7a217.manifest
File versionNot applicable
File size713
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameAmd64_f1339c42609ebf06166040e6142846ff_31bf3856ad364e35_6.1.7600.21058_none_49793bf79aace6db.manifest
File versionNot applicable
File size1,068
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameAmd64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7600.21058_none_dae39a95639ee2c3.manifest
File versionNot applicable
File size3,616
Date (UTC)21-Sep-2011
Time (UTC)05:59
PlatformNot applicable
File nameAmd64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7601.21824_none_dce68ffb60b05f65.manifest
File versionNot applicable
File size3,616
Date (UTC)21-Sep-2011
Time (UTC)07:30
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,947
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameWow64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7600.21058_none_e53844e797ffa4be.manifest
File versionNot applicable
File size2,324
Date (UTC)21-Sep-2011
Time (UTC)04:56
PlatformNot applicable
File nameWow64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7601.21824_none_e73b3a4d95112160.manifest
File versionNot applicable
File size2,324
Date (UTC)21-Sep-2011
Time (UTC)06:37
PlatformNot applicable


Additional files for all supported IA-64–based versions of Windows Server 2008 R2
File nameIa64_08f10c3c752e1ff550bd456fb048b8b1_31bf3856ad364e35_6.1.7600.21058_none_ef7500cce5a376b3.manifest
File versionNot applicable
File size711
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameIa64_45d4b6e18a4eaf95fcd64b3dcb71b14e_31bf3856ad364e35_6.1.7601.21824_none_3bbd482888026e08.manifest
File versionNot applicable
File size711
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameIa64_4adb04db65142a40983802f5c7c714c0_31bf3856ad364e35_6.1.7601.21824_none_9b16a5fcb1ce6358.manifest
File versionNot applicable
File size712
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameIa64_bee943693284571bc0a3dc3cdaf7bd96_31bf3856ad364e35_6.1.7600.21058_none_19aa1f791a6839dd.manifest
File versionNot applicable
File size712
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameIa64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7600.21058_none_7ec6a307ab3f7a89.manifest
File versionNot applicable
File size3,615
Date (UTC)21-Sep-2011
Time (UTC)05:58
PlatformNot applicable
File nameIa64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7601.21824_none_80c9986da850f72b.manifest
File versionNot applicable
File size3,615
Date (UTC)21-Sep-2011
Time (UTC)07:19
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,169
Date (UTC)21-Sep-2011
Time (UTC)18:53
PlatformNot applicable
File nameWow64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7600.21058_none_e53844e797ffa4be.manifest
File versionNot applicable
File size2,324
Date (UTC)21-Sep-2011
Time (UTC)04:56
PlatformNot applicable
File nameWow64_microsoft-windows-wmi-core-repdrvfs-dll_31bf3856ad364e35_6.1.7601.21824_none_e73b3a4d95112160.manifest
File versionNot applicable
File size2,324
Date (UTC)21-Sep-2011
Time (UTC)06:37
PlatformNot applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew

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Article Info
Article ID : 2617858
Revision : 1
Created on : 1/7/2017
Published on : 7/26/2016
Exists online : False
Views : 321