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  2. You cannot start a Remote Desktop Services connection to an instance of Windows MultiPoint Server 2011

You cannot start a Remote Desktop Services connection to an instance of Windows MultiPoint Server 2011

View products that this article applies to.

Symptoms

After either of the following actions occur, you may be unable to start a Remote Desktop Services (RDS) connection to the server:
  • You restart an instance of Windows MultiPoint Server 2011.
  • The IP address of the server changes while the server is running.

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Cause

This issue occurs because the RDS listeners do not monitor IP address changes. This can prevent you from connecting to the server after the IP address has changed.

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Resolution

To resolve this problem, install the update rollup that is described in the following Microsoft Knowledge Base article:
2555129 Update Rollup 1 for Windows MultiPoint Server 2011

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbbug, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 2564499
Revision : 2
Created on : 9/20/2018
Published on : 9/20/2018
Exists online : False
Views : 346