Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

You cannot install Exchange Server 2010 SP1 if the domain NetBIOS name contains an ampersand character


Symptoms

Consider the following scenario:
  • The Active Directory domain NetBIOS name contains an ampersand (&) character in a Microsoft Exchange Server 2010 environment.
  • You try to install Exchange Server 2010 Service Pack 1 (SP1) on a server in the environment.
In this scenario, the installation fails. Additionally, you receive the following error message:
An error occurred while parsing EntityName. Line7, position 12.

↑ Back to the top


Cause

This issue occurs because the ampersand character is a reserved character in XML. Therefore, the character causes the parsing for current logon user to fail.

↑ Back to the top


Resolution

To resolve this issue, follow these steps.

Note This issue is resolved in Update Rollup 4 for Exchange Server 2010 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
  1. Copy all the installation files from the CD to a hard disk, and then open the ManageScheduledTask.ps1 file in the scripts folder.
  2. Locate the following lines:
    function Get-CurrentUserName 
    {
    [System.Security.Principal.WindowsIdentity]$id = [System.Security.Principal.WindowsIdentity]::GetCurrent()
    $id.Name
    }
  3. Change the lines as follows:
    function Get-CurrentUserName
    {
    [System.Security.Principal.WindowsIdentity]$id = [System.Security.Principal.WindowsIdentity]::GetCurrent()
    [System.String]$fixedName = $id.Name.Replace('&','`&')
    return $fixedName
    }
  4. Save the file, and then try to install Exchange Server 2010 SP1 from the hard disk.
  5. Install the following update:
    2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


Keywords: kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2491951
Revision : 2
Created on : 9/26/2018
Published on : 9/26/2018
Exists online : False
Views : 264