Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. A USB audio device stops playing audio in Windows 7

A USB audio device stops playing audio in Windows 7

View products that this article applies to.

Symptoms

When you use a USB audio device to play audio on a computer that is running Windows 7, the USB audio device stops playing audio after some time.

↑ Back to the top

Cause

The issue occurs because the USB audio device is reset incorrectly when there is a missed microframe error. Therefore, the audio stream is interrupted and stops playing.

↑ Back to the top

Resolution

To resolve this issue, install update 2862330. For more information about this update, click the following link to see the article on the Microsoft website.
2862330 MS13-081: Description of the security update for USB drivers: October 8, 2013

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kb, consumerwin7track, kbhotfixserver, kbsurveynew, kbexpertiseinter, kbqfe, kbfix, consumertargetwinfy12

↑ Back to the top

Article Info
Article ID : 2484031
Revision : 1
Created on : 1/7/2017
Published on : 12/17/2013
Exists online : False
Views : 298