Frequently Asked Questions
Q1: I have modifed my check stub to pull the Time Available Arrays. Why are they still not printing out on the check stub?
A1: In order for the time code to print, the following criteria must be true:
- The time code must be of the "benefit" type.
- The time code must be linked to a pay code.
- The "Print Available Time on Payroll Checks" option must be marked in the Employee Attendance Maintenance window.
Q2: How do I get zeros not to print in the extra arrays for an employee?
A2: In Report Writer, double-click the array. Instead of selecting Visible, select Hide When Empty.
Q3: Can I hard-code a Time Code description such as VAC on the check stub or earnings statement?
A3: We recommend that dray out the Time Code Array instead of hard-coding the Time Code descriptions. The codes are designed to print in alpha-numeric order within the arrays. As long as you drag out the Time Code array 1 next to the Time Available Array 1, and Time Code Array 2 next to Time Available Array 2, and so on, the correct code will print next to the corresponding balance.
Q4: How do I get the same codes to appear in the same array for every employee? For example, I want Array 3 to be VAC for all employees.
A4: It is not necessary for the Time Codes to print in the same numbered array for each employee. As long as the correct Time Code Description prints next to each balance, this should be the main concern. One way print the same code in the same array field for each employee is to assign all codes to all employees, or to create a dummy code to fill in for that spot for those employees who don't need a certain code. However, it shouldn't matter what array they print in for each employee because they do not see each other's check stubs. Just make sure that they are labeled correctly.
Q5: I changed the check stub. Why is the user is still seeing the old balances from Payroll?
A5: Make sure that you enable access in Microsoft Dynamics GP to the changed version of the check stub or earnings statement.