Microsoft Dynamics CRM 4.0 Update Rollup 2

The build number and the file names for this update rollup

• CRMv4.0-KB959419-i386-Server-LangID.exe
• CRMv4.0-KB959419-i386-Client-LangID.exe
• CRMv4.0-KB959419-i386-Router-LangID.exe
• CRMv4.0-KB959419-i386-SRS-LangID.exe

• CRMv4.0-KB959419-amd64-Server-LangID.exe
• CRMv4.0-KB959419-amd64-Router-LangID.exe
• CRMv4.0-KB959419-amd64-SRS-LangID.exe

Removal information

The latest updates to Microsoft Dynamics CRM 4.0 Help

Notes about exporting and importing customizations

• The server from which you are exporting customizations does not have Update Rollup 2 for Microsoft Dynamics CRM 4.0 installed. However, the server to which you are importing the customizations has Update Rollup 2 for Microsoft Dynamics CRM 4.0 installed.
  
• The server from which you are exporting customizations has Update Rollup 2 for Microsoft Dynamics CRM 4.0 installed. However, the server to which you are importing the customizations does not have Update Rollup 2 for Microsoft Dynamics CRM 4.0 installed.
  

Hotfixes and updates that you have to enable or configure manually

• 954322
  Error message when you import some customizations to an upgraded installation of Microsoft Dynamics CRM 4.0: "Either the file could not be uploaded or Import failed"
• 955452 Line feeds are not used when you send an e-mail message that uses an e-mail template to render data that has line feeds in Microsoft Dynamics CRM 4.0
  
  
• 955745 Error message when you try to configure the Microsoft Dynamics CRM 4.0 client for Outlook: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms"
  
  
• 956527 The Microsoft Dynamics CRM client for Outlook consumes three times as much memory in version 4.0 as in version 3.0
  
  
• 959248 Microsoft Dynamics CRM 4.0 slows to unacceptable levels when you process e-mail messages by using the Microsoft Dynamics CRM E-mail Router
  
  
• 957871 The Workflow Expansion Task records cause the AsyncOperationBase table in the MSCRM database to grow too large in Microsoft Dynamics CRM 4.0
  
  
• 959549 Administrators can unexpectedly view Active Directory users who do not belong to the administrator's organizational unit in Microsoft Dynamics CRM 4.0
  
  
• 948843
  
  You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0
• 950175 You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded
  
  
• 950542 Synchronous plug-ins do not respond to the events that are triggered in Microsoft Dynamics CRM 4.0
  
  
• 953340 E-mail messages from a CRM user to a queue are not delivered in Microsoft Dynamics CRM 4.0
  
  
• 954811 Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server
  
  
• 954940 Error message when you try to delete a custom entity record in Microsoft Dynamics CRM 4.0: "An error has occurred, please contact your administrator"
  
  

The issues that are fixed in Update Rollup 2 for Microsoft Dynamics CRM 4.0

• 946745 You cannot import the customization for an entity to a new system in Microsoft Dynamics CRM
  
  
• 947762 A workflow that is defined to be triggered on a "Record attribute change" condition may be unexpectedly triggered even though the monitored attribute is not changed in Microsoft Dynamics CRM 4.0
  
  
• 948987 Error message when you import data into Microsoft Dynamics CRM 4.0 by using the Data Import Wizard or start a new data migration by using Data Migration Manager: "Mismatched data delimiter: only one delimiter was found"
  
  
• 949069 Multi-lookup attributes are disabled in some forms after you import some customizations in Microsoft Dynamics CRM 4.0
  
  
• 949202 Error message when you click a section of a chart to view some data tables in Microsoft Dynamics CRM 4.0: "The processing of FilterExpression for table 'Table0' cannot be performed"
  
  
• 949652 Error message when you try to import a CSV file into Microsoft Dynamics CRM 4.0: "The source data is not in the required format"
  
  
• 949844 The Async service stops unexpectedly or you cannot start the Async service after you import an organization from another Microsoft Dynamics CRM 4.0 deployment
  
  
• 950207 Error message when you try to open a campaign activity in Microsoft Dynamics CRM 4.0: "Exception of type 'System.Web.HttpUnhandledException' was thrown"
  
  
• 950307 The go offline process does not download a user record to the local MSDE database in Microsoft Dynamics CRM 4.0
  
  
• 950372 You are prompted to enter your user name and password multiple times when you start Outlook, or when you click a Microsoft Dynamics CRM folder in Outlook, on a Windows Vista-based computer
  
  
• 951432 You cannot go online again in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access if you switch to a different network connection while you are offline
  
  
• 951909 Error message when you try to import a customization to another Microsoft Dynamics CRM 4.0 server: "Invalid name prefix"
  
  
• 952148 Error message the first time that you try to go online after you upgrade the Microsoft Dynamics CRM 3.0 client for Outlook to the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: "An unidentified error occurred"
  
  
• 952322 A workflow rule does not work as expected when you perform the workflow rule in Microsoft Dynamics CRM 4.0
  
  
• 952658 You cannot find a Knowledge Base article when you search for this article in the Microsoft Dynamics CRM 4.0 client for Outlook
  
  
• 952680 Error message when you try to add a contract line to a contract in Microsoft Dynamics CRM 4.0: "The requested record was not found or you do not have sufficient permissions to view it"
  
  
• 952852 The returned count is incorrect when you run a FetchXML query from the Microsoft Dynamics CRM 4.0 Software Development Kit
  
  
• 952855 A user who has the Administrative mode client access license can access custom entities unexpectedly in Microsoft Dynamics CRM 4.0
  
  
• 953033 Error message when you try to import data that involves a picklist attribute in Microsoft Dynamics CRM 4.0: "Transform parse data"
  
  
• 953489 No records are displayed when you perform a mail merge against the "All Records On Current Page" option or against the "All Records On All Pages" option in Microsoft Dynamics CRM 4.0
  
  
• 953586 Error message when you try to start the Async service in Microsoft Dynamics CRM 4.0: "Exception while starting async service: MSCRMAsyncService"
  
  
• 953764 The "Parent Downloaded" filter on a Custom entity does not work as expected in Microsoft Dynamics CRM 4.0
  
  
• 953887 Error message when you try to edit some properties of an imported workflow in Microsoft Dynamics CRM 4.0: "Record is unavailable"
  
  
• 953999 Microsoft Dynamics CRM 4.0 does not return the results if you try to export the results to an Excel worksheet after you use the Next X Days condition in the Advance Find query
  
  
• 954227 Error message when you run the Duplicate Detect function on data records in Microsoft Dynamics CRM 4.0: "Object required"
  
  
• 954313 Error message when you try to log on to the Microsoft Dynamics CRM Web site from the Microsoft Dynamics CRM 4.0 server: "Request IP Address has different address family from network address"
  
  
• 954322 Error message when you import some customizations to an upgraded installation of Microsoft Dynamics CRM 4.0: "Either the file could not be uploaded or Import failed"
  
  
• 954433 You receive an error message or you cannot select the lookup value in the Advanced Find page in Microsoft Dynamics CRM 4.0
  
  
• 954592 Any mappings between the Lookup property of a custom entity and the Customer property of a quote use an incorrect object type code after you create a relationship in Microsoft Dynamics CRM 4.0
  
  
• 954640 A folder that does not have a name appears in the Parent field when you open the Address form in Microsoft Dynamics CRM 4.0
  
  
• 954682 The tab sequence is not in the expected order if tabs contain large sections that include multi-row fields in Microsoft Dynamics CRM 4.0
  
  
• 954929 Performance is poor when you change a user from one business unit to another in Deployment Manager in Microsoft Dynamics CRM 4.0
  
  
• 955006 You cannot add a user from a parent domain to Microsoft Dynamics CRM 4.0
  
  
• 955051 Not all the required attributes are selected and displayed correctly when you define a new Data Map that targets the Contract entity in Microsoft Dynamics CRM 4.0
  
  
• 955055 Error message when you open a Mail Merge document in Microsoft Dynamics CRM 4.0: "Mail_Merge_[Number][1] is a mail merge main document. Word cannot find its data source"
  
  
• 955058 Performance is slow when you perform some configuration changes in Microsoft Dynamics CRM 4.0
  
  
• 955061 Error message when you use a Presend Callout event to retrieve the regarding object of an e-mail message in the Microsoft Dynamics CRM 4.0 client for Outlook: "Send() failed, HR = 80045f00"
  
  
• 955064 You cannot view created activities in the Campaign Activity form in the Microsoft Dynamics CRM 4.0 Web client
  
  
• 955206 A report snapshot is not created when you try to schedule a report in Microsoft Dynamics CRM 4.0
  
  
• 955233 You receive an error message when you save a security role in Microsoft Dynamics CRM 4.0
  
  
• 955253 Error message when you try to add attendees into an existing appointment in Microsoft Dynamics CRM 4.0: "You do not have enough privileges to access the Microsoft Dynamics CRM object or perform the requested operation"
  
  
• 955418 You cannot delete a note by using a user for which a role has no the Print permission in Microsoft Dynamics CRM 4.0
  
  
• 955422 Error message when you try to reopen a closed opportunity in Microsoft Dynamics CRM 4.0: "1 is not a valid status code on opportunity"
  
  
• 955423 Error message when you merge two accounts that are added to an inactive marketing list in Microsoft Dynamics CRM 4.0: "The merge is cancelled, contact your systems administrator and try again"
  
  
• 955469 You receive an error message when you try to assign an instance of an entity to another user in the Microsoft Dynamics CRM Web client or in the Microsoft Dynamics CRM 4.0 client for Outlook
  
  
• 955482 The "actualstart" attribute and the "actualend" attribute of the ActivityPointer entity are unexpectedly set to "Date Only" in Microsoft Dynamics CRM 4.0
  
  
• 955487 The line feeds are lost when you send an e-mail message by using the mail merge template in Microsoft Dynamics CRM 4.0
  
  
• 955574 Error message when you perform a mail merge in Microsoft Dynamics CRM 4.0: "Error 0x80041103 'Contact' entity doesn't contain attribute with Name = ''"
  
  
• 955685 A user who has the Assign Role privilege in a child business unit can unexpectedly assign the System Administrator role in Microsoft Dynamics CRM 4.0
  
  
• 955750 You can unexpectedly create a service appointment even if you do not have the privileges of the Service entity in Microsoft Dynamics CRM 4.0
  
  
• 955833 Error message when you try to change a logon user account in the Specify Security Account page in Microsoft Dynamics CRM 4.0: "The Microsoft CRM services account is not valid"
  
  
• 955977 You cannot open a custom entity record while you are offline even if you have permission to open the record in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook
  
  
• 955981 Error message when you try to open a custom view in a service calendar in Microsoft Dynamics CRM 4.0: "savedquery With Id = 407a955c-6053-dd11-858a-000bdbda0c1e Does Not Exist"
  
  
• 956045 Only the short date format is displayed in the "Created On" and "Last Modified On" fields in the "Properties Web page" dialog box of a record in Microsoft Dynamics CRM 4.0
  
  
• 956079 Only records that were changed in the past 30 days are displayed for the related record type when you create a report by using the Report Wizard in Microsoft Dynamics CRM 4.0
  
  
• 956112 Error messages in the Application log on the Microsoft Dynamics CRM server after you delete a quick campaign: "Deletion Service failed to clean up table=[Table_Name]"
  
  
• 956127 Some Outlook Synchronization entity attributes are missing in an exported customizations file from Microsoft Dynamics CRM 4.0
  
  
• 956151 Error message in the Service Calendar in Microsoft Dynamics CRM 4.0: "Query Builder Error"
  
  
• 956237 The workflow remains in a waiting state after you create a workflow rule to update the status of an opportunity in Microsoft Dynamics CRM 4.0
  
  
• 956257 The fiscal year start date is incorrect in Microsoft Dynamics CRM 4.0 if you are in a time zone of GMT+12 or GMT+13
  
  
• 956282 Error message when you use the Microsoft Dynamics CRM 4.0 SDK to develop a Custom Workflow Activity assembly: "The Key cannot be NULL"
  
  
• 956283 Error message when you try to edit a weekly working schedule for a user or for equipment in Microsoft Dynamics CRM 4.0: "An error has occurred and you should contact your administrator"
  
  
• 956370 The date in the Start Date field in a contract line is incorrect after you perform the Renew Contract action in Microsoft Dynamics CRM 4.0
  
  
• 956445 A record remains in the Microsoft Dynamics CRM database after you delete the record in the Microsoft Dynamics CRM 4.0 Web client
  
  
• 956521 Changes are not reflected if you reschedule a service activity by using the "Reschedule" button in Microsoft Dynamics CRM 4.0
  
  
• 956537 The attachment that is included in a mail merge template is lost during the customization import process in Microsoft Dynamics CRM 4.0
  
  
• 956751 A workflow is triggered two times even though you set the corresponding workflow rule to run only when the activity status is Completed in Microsoft Dynamics CRM 4.0
  
  
• 956771 A mail merge template is unexpectedly associated with an incorrect custom entity after you export the template into a new environment in Microsoft Dynamics CRM 4.0
  
  
• 956852 Error message when you run a report that uses the "StoredProcedure" command type in the Microsoft Dynamics CRM Connector for SQL Server Reporting Services: "Query execution failed for data set 'Test_MSCRM'"
  
  
• 956859 The Microsoft Dynamics CRM toolbar is disabled in Outlook after you lose the network connection for less than one minute
  
  
• 957031 Error message when you try to start Microsoft Dynamics CRM 4.0 after you upgrade the operating system to Windows Server 2008: "The requested Performance Counter is not a custom counter, it has to be initialized as ReadOnly"
  
  
• 957057 You cannot set the Delete behavior to "Remove Link" or to "Restrict" for a custom relationship between two custom entities in Microsoft Dynamics CRM 4.0
  
  
• 957086 Error message when you try to change an organizer of an appointment in Microsoft Dynamics CRM 4.0: "You cannot unshare this record. The owner of the selected record is the only one allowed to move others from the share"
  
  
• 957225 Microsoft Dynamics CRM 4.0 unexpectedly triggers a workflow rule when you send a quick campaign e-mail activity
  
  
• 957270 You can unexpectedly promote an appointment that has no specified subject even though the Subject attribute of the Appointment entity is set to Business Required in Microsoft Dynamics CRM 4.0
  
  
• 957299 You receive an error message when you click Set Properties on a Send E-mail step in Microsoft Dynamics CRM 4.0 Workflow Designer
  
  
• 957305 An unexpected error message occurs when you add products to the quotes, orders, or invoices that are created from an opportunity in Microsoft Dynamics CRM 4.0
  
  
• 957318 In the Service Calendar in Microsoft Dynamics CRM 4.0, you can view records for the users and for the equipment that you do not have access to through your security role
  
  
• 957377 Localized views contain an invalid layoutXML element after you upgrade the Norwegian version of Microsoft Dynamics CRM 3.0 to the Norwegian version of Microsoft Dynamics CRM 4.0
  
  
• 957380 You cannot set the statuscode attribute by using the CompoundCreate process before you create the invoice in Microsoft Dynamics CRM 4.0
  
  
• 957406 Error message when you try to create an appointment by using the Contact form in Microsoft Dynamics CRM 4.0: "At least one recipient does not have an e-mail address or is marked as "Do Not Allow" e-mail"
  
  
• 957421 Outlook may crash when you synchronize Outlook with the Microsoft Dynamics CRM 4.0 client for Outlook
  
  
• 957589 Error message when you try to edit some columns of the workflow entity views by using the Advanced Find feature in Microsoft Dynamics CRM 4.0: "Microsoft Dynamics CRM has encountered an error"
  
  
• 957704 No users are found when you search for some system users by using their last names from a relationship in Microsoft Dynamics CRM 4.0
  
  
• 957788 Error message when you try to open an activity that is based on an ActivityPointer entity in a custom report in Microsoft Dynamics CRM 4.0: "4200 is not a recognized Object type"
  
  
• 957919 You receive the incorrect error message when you create the same invoice again in Microsoft Dynamics CRM 4.0
  
  
• 957920 No e-mail message is sent after you complete the Create Quick Campaign Wizard in Microsoft Dynamics CRM 4.0
  
  
• 957960 You cannot go online after you send an e-mail message to another user in Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook
  
  
• 957970 Tabs may disappear when you click between the tabs of some entity forms in Microsoft Dynamics CRM 4.0 and the desktop
  
  
• 957975 Microsoft Dynamics CRM 4.0 processes a decimal value incorrectly when you run a workflow
  
  
• 958003 Error message when you publish an imported workflow in Microsoft Dynamics CRM 4.0: "Automatic workflow cannot be published if no activation parameters have been specified"
  
  
• 958031 Error message when you go online in the Microsoft Dynamics CRM 4.0 client for Outlook over a low-bandwidth network or a high-latency network: "An unknown error has occurred"
  
  
• 958072 You cannot use some user queries that run against contacts, leads, or accounts after you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0
  
  
• 958181 Error message when you import an organization in Microsoft Dynamics CRM 4.0: "The type or namespace name 'InvokeDotNetAssembly' does not exist in the namespace 'Microsoft.Crm.Workflow'"
  
  
• 958256 The Parent Customer field is not populated on the contact record after you convert a lead to an account record and to a contact record in Microsoft Dynamics CRM 4.0
  
  
• 958280 Error message when you try to save a recurring weekly schedule in Microsoft Dynamics CRM 4.0: "Value was either too large or too small for an Int32"
  
  
• 958287 Error message when you view an activity form in Microsoft Dynamics CRM 4.0: "Exception of type 'System.Web.HttpUnhandledException' was thrown"
  
  
• 958363 You cannot upgrade some saved queries from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0
  
  
• 958487 Error message when the administrator bulk reassigns records from one user to another user in Microsoft Dynamics CRM 4.0: "Only published workflows and workflow templates can be unpublished"
  
  
• 958563 The contents of the body of an e-mail message are not displayed when you view the properties for a step that refers to an e-mail message in a workflow in Microsoft Dynamics CRM 4.0
  
  
• 958791 Error message when you try to add a user from a trusted domain to Microsoft Dynamics CRM 4.0: "An error has occurred"
  
  
• 958836 Error message when you run a custom report in Microsoft Dynamics CRM 4.0: "An error has occurred"
  
  
• 958902 The tabs are truncated or invisible when you add notes to an entity form in Microsoft Dynamics CRM 4.0
  
  
• 959208 The duplicate detection job does not detect all duplicates in Microsoft Dynamics CRM 4.0
  
  
• 959226 Error message when you import an organization into Microsoft Dynamics CRM 4.0: "Changing the report parameters or data sources to the values you specified is not allowed"
  
  
• 959394 An incorrect record is opened when you double-click a record in Microsoft Dynamics CRM 4.0
  
  
• 959572 The "Source Campaign" field on an opportunity is not populated when you convert a campaign response in Microsoft Dynamics CRM 4.0
  
  
• 960249 Error message when you try to run the Data Import function to import some data in the Traditional Chinese (CHT) version of Microsoft Dynamics CRM 4.0: "CrmSoapExtension detected non-CrmException"
  
  
• 960286 A new update is available for the time zone and daylight saving time changes in Microsoft Dynamics CRM 4.0 and in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook
  
  

• If you add users from an Outgoing forest trusted domain, you receive the following error message:
  AuthenticationException: Logon failure: unknown user name or bad password.
• If BulkDeleteIndependent_ tables are created and if the dbo user account is not the owner of these tables, the database size increases.
• If you enter custom attributes by using the Mail Merge process, the activities that are created by the Mail Merge process may lose the values for the custom attributes.
• When you synchronize Microsoft Office Outlook with Microsoft Dynamics CRM 4.0, the attendee response tracking of an Outlook appointment is broken. This issue occurs in Microsoft Office Outlook 2003 and in Microsoft Office Outlook 2007.
• After you apply update 959209, you cannot publish XAML workflows. For more information about update 959209, click the following article number to view the article in the Microsoft Knowledge Base:
  
  
  959209 An update for the .NET Framework 3.5 Service Pack 1 is available
  
  
  
• When you use impersonation in an Internet-Facing Deployment (IFD) environment, you receive the following error message:
  0x80040204 Invalid user auth.
• When you try to import a Data Map of the Customer Relationship type, you receive the following error message:
  Unmapped required columns: 1
• When you run a report as a user who is disabled in another organization, you receive the following error message:
  
  Error Number: 0x80040225
  
  Error Message: The specified user is either disabled or is not a member of any business unit.
  
• When you go offline in the German version of the Microsoft Dynamics CRM client for Outlook, you receive the following error message:
  
  0x80044150
  
  Generic SQL error
  
• Notification tables do not have useful indexes that can improve performance.
• The related entity data is not returned when you perform an Advanced Find query for Activity entities. Examples of Activity entities are as follows:
  • The Appointment entity
  • The E-Mail entity
  • The Fax entity
  • The Phone call entity
• Reports that use the FilteredActivityPointer view return incorrect statuscode values.
• Serializable connections are not reset to the Read Committed isolation level. Therefore, when a transaction is committed, you may encounter locks in Microsoft SQL Server.
• When you click Set Properties in a workflow on a custom workflow activity, static text is deleted.
• Microsoft Dynamics CRM 4.0 cannot load custom pages that reference assemblies. This issue occurs if the assemblies are deployed to the following folder:
  <crmwebroot>\ISV\<app>\bin
• When you edit the IF condition in a workflow in the Brazilian version of Microsoft Dynamics CRM 4.0, the date format is changed from dd/mm/yyyy to mm/dd/yyyy. This issue occurs if you open the IF condition.
• When you run a saved query from a grid and then you click Mail Merge, the data that is included in the data source is not filtered based on the filters for the saved query.
• You cannot register a plug-in on the Create message for the CustomerOpportunityRole entity.
• The service calendar is not updated immediately when you change the date or time of an appointment or of a service activity in Microsoft Dynamics CRM 4.0.
• "Record attribute change" type workflows are fired every time that an account is saved after a duplicate detection rule has run.

Known issue after you install Update Rollup 2

…

<authorizedType Assembly="mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" Namespace="System.Globalization" TypeName="CultureInfo" Authorized="True"/>

</authorizedTypes>

Update rollup information

Download the 959419 package now.

Installation information

1. Start Windows Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Use one of the following methods, depending on the version of Internet Explorer that you are using:
   • In Windows Internet Explorer 7, click Delete in the Browsing history area, click Delete files in the Temporary Internet Files area, and then click Yes.
   • In Microsoft Internet Explorer 6, click Delete Files in the Temporary Internet files area, and then click OK.

Prerequisites

Restart requirement

Removal information

File information

Microsoft Dynamics CRM 4.0 server

Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook

Microsoft Dynamics CRM 4.0 Exchange Router

Microsoft Dynamics CRM Data Migration Client

SRS Data Connector